Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.9
1,043 Reviews
4.9

1,043 Reviews

Write a Review

1043 Reviews of Lenny Farnam

July 17, 2025

Dealership Rating
Employee Rating

My apointment was on time and work was done quickly. All of the employees that I ran into were nice and helpful. More

by kgerfin217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2025

Dealership Rating
Employee Rating

Service was great even with all of the construction going on they had my truck done in a timely manner! More

by robert52473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Nick went out of his way to make the right deal for me. His knowledge and experience were very evident. Everyone I dealt with at DePaula were very professional, but at the same time make you feel like one More

by rvanvorst1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Exceptional service, excellent customer service I am so very happy about the service all around that I receive from Depaula ford More

by Mariah12047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

July 13, 2025

Dealership Rating
Employee Rating

Worst experience ever, took 8months to fix my car, they broke a contract with me More

by Shyewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 11, 2025

Dealership Rating
Employee Rating

Lenny is Great Service tech Rob is excellent Work time and parts prices reasonable Thanks More

by CAPTEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 07, 2025

Dealership Rating
Employee Rating

The gentlemen who assisted me were friendly and expedient. Chargers dedicated to EVs getting serviced would be an appreciated upgrade. I look forward to when construction at the dealership is compl More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

July 06, 2025

Dealership Rating
Employee Rating

Amazing Service Dept. I will definitely recommend Depaula to friends and family that are looking to buy a vehicle and to service vehicle! From a One to Ten, I give the De More

by F22Raptor/Robocop/Mustang/Stealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

July 05, 2025

Dealership Rating
Employee Rating

The truck maintenance was taken care of in less time than originally stated. The issues with my wheels and alignment were brought to my attention as well. More

by GREENEBRIAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

The service was great. All my questions were answered and I felt comfortable leaving my car with them. No issues with the work they did. More

by dchristensen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (452 Vehicles)

used 2025 Chevrolet Silverado 3500 car, priced at $59,950
2025 Chevrolet Silverado 3500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2023 Nissan Altima car, priced at $17,950
2023 Nissan Altima
used
Black exterior
CVT
Front-wheel Drive
new 2025 Ford Bronco Sport car, priced at $32,500
2025 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-350 car, priced at $54,500
2025 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $63,500
2025 Ford F-150
new
White Metallic exterior
Automatic
Four-wheel Drive
used 2021 Jeep Grand Cherokee L car, priced at $25,950
2021 Jeep Grand Cherokee L
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive