Lenny Bashford

I originally brought my truck in for a drive train issue according to the computer and ford, the tech on prem determined it was a pump that cools the charging unit for the batteries? Because of the part bei according to the computer and ford, the tech on prem determined it was a pump that cools the charging unit for the batteries? Because of the part being replaced not associated with my vin# which per for customer service was a clerical error. Your dealership required me to pay in full to get my truck based on ford stating I’d be 100% refunded, that did not happen as I was shorted $300.00. Following up after 9 months and 7 visits my check engine light is now off! Now I have per ford a known issue with the Bluetooth that does not have a repair at this time. More

by MY Girls RDX Verified Customer Verified Customer

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I have called and left over ten messages about my recall and have never received a response from anyone at the dealership. They ordered the parts in June and still no reply. and have never received a response from anyone at the dealership. They ordered the parts in June and still no reply. More

by jjetjock Verified Customer Verified Customer

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Ever since going to Wayne Akers Ford Ben has always taken care of me and has always done a phenomenal job care of me and has always done a phenomenal job More

by WNEMITZ Verified Customer Verified Customer

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I have had a recall now for a couple of months and I never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with s never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with service and management and get no return call. More

by jjetjock Verified Customer Verified Customer

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The worst experience I’ve ever had liars and thieves I wouldn’t recommend anyone going there wouldn’t recommend anyone going there More

by IRONSAFETY15 Verified Customer Verified Customer

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I have had good and bad experiences with this dealership. It is disheartening to have a poor experience when spending a great deal of money on a vehicle It is disheartening to have a poor experience when spending a great deal of money on a vehicle More

by Sfyke4 Verified Customer Verified Customer

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Buying this ford truck from Wayne akers has been nothing short of a disaster- after owning the truck for a few weeks I had to bring it back for almost a month- that is a month of payments, a month of paying short of a disaster- after owning the truck for a few weeks I had to bring it back for almost a month- that is a month of payments, a month of paying for gas, a month of other memberships I wasn’t able to use, and a month lost of Sirius XM. Plus a chip/scratch appeared on my hood from a truck I just got, regardless if from service or sales- it should be taken care of. I believe I will be switching to Chevy EV asap. DISASTER! More

by ANOGUES Verified Customer Verified Customer

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DIEGO TORRES WAS AMAZING! Overly helpful! Really helped me feel comfortable! highly recommend! I GOT MY DREAM TRUCK YALL! Wayne Akers with Diego is better than Disney world 🙏 Overly helpful! Really helped me feel comfortable! highly recommend! I GOT MY DREAM TRUCK YALL! Wayne Akers with Diego is better than Disney world 🙏🏼 More

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Excellent and fast customer service! He was very knowledgeable and honest. He is the best He was very knowledgeable and honest. He is the best More

by GALLY0246 Verified Customer Verified Customer

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Erik & Lenny are awesome. Purchased a few of my vehicles here. Quick service not long wait time. Purchased a few of my vehicles here. Quick service not long wait time. More

by KATIE4211 Verified Customer Verified Customer

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