Leean Coelho
Leean Coelho at Empire Ford Inc.
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Leean Coelho

Parts Manager - New Bedford store

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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5 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

20 yrs

Languages Spoken

English English

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5 Reviews

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5 Reviews of Leean Coelho

April 02, 2023

Dealership Rating
Employee Rating

THIS IS MY FIRST EXPERIENCE OF BUYING FROM EMPIRE. WEWERE A LONG TIME CUSTOMER WHEN IT WAS KNOWN AS ASHLEY FORD. EMPIRE STAFF VERY KNOWLEDGEABLE. AND FRIENDLY AND IT WAS A GOOD EXPERIENCE OVERALL. More

by vertexjigs
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Empire Ford Inc. responded

Dear vertexjigs, Thank you so much for your comments and feedback. We appreciate you choosing Empire Ford and we're pleased you found John Silva and Kevin Bancroft "very helpful." Welcome to the Empire Ford family!

May 12, 2022

Dealership Rating
Employee Rating

Called had a issue with parts called to speech with manager left my number you think anyone called me back NO More

by Ed
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Tyler Torres

May 16, 2022

Empire Ford Inc. responded

Hi Ed, We would be happy to assist you with any Parts request you may have. I'm sorry that you did not hear back. Please feel free to call our Parts Dept. directly at 508-985-6128 or email them directly at parts@buyempireautogroup.com. Thank you.

June 29, 2021

Dealership Rating
Employee Rating

Fast service scheduling service appointment and very low wait time during my visit. Friendly staff and able to answer all of my questions regarding my purchase and services. More

by Hrgrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Briody

Jul 03, 2021

Empire Ford Inc. responded

Dear Hrgrad, We're so happy to hear that you experienced "fast service" and "low wait time!" Please let us know what we can do differently to earn a 5-star review instead of 4.5 stars! We aim for the highest rating if possible! Thank you.

July 13, 2020

Dealership Rating
Employee Rating

Everything was fine until I bought my truck now they treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this deal More

by SPORTING187
Recommend Dealer
No

Other Employees Tagged: Kevin Bancroft, Joe Ribeiro, Josue Carchipuendo , Vicki DeSouza, Kerry Macewen, Joe Morra, Janine Torres

Aug 17, 2020

Empire Ford Inc. responded

Dear Sporting187, Please contact the Parts Manager, Vickie Desouza at 508-996-5611 and she would be happy to assist you. We are sorry you were not pleased with your past experience but we aim to fix that. Thank you.

May 20, 2020

Dealership Rating
Employee Rating

Pleased with the service technician who did my oil change He fastened the splash shield nicely, adding a zip tie where a broken piece was causing it to hang More

by DWAYNE_FERRERIA
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira , Debbie Campbell, Lexi Charkowski, Vicki DeSouza, Adam Levandowski, Kevin Lighty, Joe Morra, Jennifer Stevenson

May 29, 2020

Empire Ford Inc. responded

Dear DWAYNE_FERRERIA, Thank you for having your vehicle serviced at Empire Ford and we truly appreciate your positive feedback!

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