Lee Velazquez
Lee Velazquez at Big Star Cadillac

Lee Velazquez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Lee Velazquez

December 23, 2024

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Employee Rating

my visit at Big Star cadillac was very pleasant. the staff was very friendly.lee was very helpful.I very much enjoy my visit at Big Star thanks lee. More

by LOUIS_WASHINGTON37
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Recommend Dealer
Yes

December 22, 2024

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I recently had to bring my blackwing back twice for the same problems that they said they fixed/was gonna fix 😡 More

by ZENOFAMILY713
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Recommend Dealer
Yes

December 22, 2024

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Lee was incredibly helpful and communicated with me the through the entire process! The quality of workmanship was top notch! More

by BREMERGC
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Recommend Dealer
Yes

December 19, 2024

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Great service always five star We have purchased 6 Escalades in the past 6 years! More

by jedison
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 19, 2024

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Ainsley is great but feel like the mechanics are not meeting the same level of expertise More

by ZENOFAMILY713
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, vtrevinojr@bigstarcadillac.com

December 19, 2024

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I appreciate the work done on my car and how well I am treated when I bring my car in to be serviced. Thank You Mr. Lee and your service department. More

by PEREZSRJ
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 18, 2024

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The service was great and the text updates kept me aware of he cars progress. More

by MTHOMAS102
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 17, 2024

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He was super helpful he communicated with me at all times I’ll definitely come back to him More

by ANA0114
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Recommend Dealer
Yes
Dec 19, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 16, 2024

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Great service Mr Lee was great and quick to have my truck ready in time . More

by ANA0114
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Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 15, 2024

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If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a More

by Chelseyd1215
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Recommend Dealer
Yes
Dec 16, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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