Lee Velazquez
Lee Velazquez at Big Star Cadillac

Lee Velazquez

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Lee Velazquez

November 20, 2024

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Employee Rating

Was very very pleased with my friendly agent and the service was great. Than you. More

by fanci56784
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 19, 2024

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Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone More

by samanthavilla8888
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 17, 2024

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Great service. Made sure I had transportation home and when my vehicle was done. Event over everything that was done. More

by kinsey856
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 17, 2024

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Lee is a great service manager. ..............also the party and the food was great!!!!! Thanks for the invite More

by ANNETTE7777
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Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 17, 2024

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Lee was awesome at check-in and check-out! My service was fast and friendly!!! Lee made me feel like I was an important customer. More

by AAHROMA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 14, 2024

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Employee Rating

We have been greeted very friendly by everyone! Will recommend you to others! Our buying process has been great! More

by bbking70
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 18, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

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We have had an amazing experience with this dealership. Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dep More

by marilynhutch242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Dealership Rating
Employee Rating

Excellent support staff and quick to finish their work. My 2nd visit and hopefully I More

by john.reggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 04, 2024

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Employee Rating

Lee is always kind and personable. In and out for an oil change in less than an hour. More

by robinwilson.12
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 03, 2024

Dealership Rating
Employee Rating

Fast service Very friendly personnel. Uber Driver as well. Same Day Service, Free car wash that’s a plus More

by SYLVIAAYALA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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