There are great waiting areas and nice workers with a
special discount information that sent to take care of the customers. I love that. Thanks!
special discount information that sent to take care of the customers. I love that. Thanks!
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by hanhhuynh241265
Service Price Transparency
Lee Schuster, as usual, was a pleasure to work with.
Always professional and makes me feel appreciated and valued.
Always professional and makes me feel appreciated and valued.
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by JEC59
Service Price Transparency
Apr 14, 2025 -
Toyota of Richardson responded
Thank you for taking the time to share your experience! We're so glad to hear that working with Lee Schuster continues to be a positive experience for you. His professionalism and genuine care for customers truly set the tone for the kind of service we strive to provide. It's wonderful to know that he makes you feel appreciated and valued during your visits—we’ll be sure to pass along your kind words to him.
Fast, friendly, helpful, easy access, reasonable,
punctual, timely delivery, good communication, good advice, good clarification what is necessary
punctual, timely delivery, good communication, good advice, good clarification what is necessary
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by ede vessey
Service Price Transparency
Apr 14, 2025 -
Toyota of Richardson responded
Thank you for such comprehensive and positive feedback! We're thrilled to hear that you experienced fast, friendly, and helpful service, along with easy access and reasonable pricing. We're also glad you appreciated our punctuality, timely delivery, good communication, and helpful advice. We strive to provide clear clarification on necessary services, and it's wonderful to know we achieved that for you. We appreciate you taking the time to share your experience!
Service advisor was very helpful explaining pricing and
delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service
delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service department.
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by Scope3204
Service Price Transparency
Apr 11, 2025 -
Toyota of Richardson responded
Thank you for being a loyal customer for the past 25 years! We're thrilled to hear that your recent visit met your expectations and that your service advisor took great care of you. Delivering your vehicle earlier than promised is always a win, and we’re glad we could make it happen. We truly appreciate your continued trust in our service team!
Friendy service adviser, friendly environment, fast
service. I am using this dealership for the last 4 years though I bought my Toyota from another dealership
service. I am using this dealership for the last 4 years though I bought my Toyota from another dealership
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by artaheri
Service Price Transparency
Apr 11, 2025 -
Toyota of Richardson responded
Thank you so much for your kind words and for being a loyal guest over the past four years! We're thrilled to hear that you've consistently experienced friendly service, a welcoming environment, and efficient care during your visits. It means a lot to us that you've chosen us for your service needs, even though your vehicle was purchased elsewhere. We look forward to continuing to provide you with the same level of excellent service in the years to come!
They have a great welcoming culture which is very good
for the business l very happy
for the business l very happy
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by marymordi65
Service Price Transparency
Apr 11, 2025 -
Toyota of Richardson responded
Thank you for your positive feedback! We're so glad to hear that you had a great experience and felt welcomed. We truly appreciate your kind words and are happy you're pleased with your visit. We look forward to serving you again in the future!
The dealership was excellent they explain everything to
me and the advisor was knowledgeable and I didn’t have to wait long.
me and the advisor was knowledgeable and I didn’t have to wait long.
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by Ty peeps
Service Price Transparency
Apr 10, 2025 -
Toyota of Richardson responded
Thank you for your kind words! We're thrilled to hear that your experience was excellent. It's great to know that our team was able to provide clear explanations and knowledgeable service while respecting your time. We look forward to serving you again in the future!
I have taken my vehicle here 3 times now and they have
always been helpful and courteous. Service has also been quick taking as little as 20 minutes this last time. Would highly recommend anyone needing s
always been helpful and courteous. Service has also been quick taking as little as 20 minutes this last time. Would highly recommend anyone needing service to this location in Richardson.
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by josealbert.leon
Service Price Transparency
Apr 07, 2025 -
Toyota of Richardson responded
Thank you for sharing your positive experience with us! We're thrilled to hear that you've been consistently satisfied with our service, and we truly appreciate your recommendation. We always strive to provide quick and courteous service, and it's great to know that we’ve met your expectations. Looking forward to assisting you again in the future!
Came in to replace my tires.
Was easy to set it up online and employees were professional and quick .
Was easy to set it up online and employees were professional and quick .
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by Kenny
Service Price Transparency
Apr 04, 2025 -
Toyota of Richardson responded
Thank you for your feedback! We're glad to hear that scheduling your tire replacement was easy and that our team provided professional and quick service. We appreciate your business and look forward to helping you again in the future!
The service advisor Lee Schuster did some great work once
again, Thanks for a job well done.
again, Thanks for a job well done.
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by sky769251
Apr 04, 2025 -
Toyota of Richardson responded
Thank you for your kind words! We're thrilled to hear that Lee Schuster provided great service once again. Consistency and care are exactly what we aim for, and it's wonderful to know Lee delivered. We'll be sure to pass along your thanks—your continued trust means a lot to us!
Apr 05, 2025 -
sky769251 responded
Thank you and God bless.
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