Lee Schuster
Lee Schuster at Toyota of Richardson
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Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
576 Reviews
4.9

576 Reviews

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576 Reviews of Lee Schuster

April 05, 2025

Dealership Rating
Employee Rating

I have taken my vehicle here 3 times now and they have always been helpful and courteous. Service has also been quick taking as little as 20 minutes this last time. Would highly recommend anyone needing s More

by josealbert.leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Toyota of Richardson responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you've been consistently satisfied with our service, and we truly appreciate your recommendation. We always strive to provide quick and courteous service, and it's great to know that we’ve met your expectations. Looking forward to assisting you again in the future!

April 03, 2025

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Came in to replace my tires. Was easy to set it up online and employees were professional and quick . More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that scheduling your tire replacement was easy and that our team provided professional and quick service. We appreciate your business and look forward to helping you again in the future!

April 02, 2025

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Employee Rating

The service advisor Lee Schuster did some great work once again, Thanks for a job well done. More

by sky769251
Recommend Dealer
Yes

Other Employees Tagged: Cody Tunstall

Apr 04, 2025

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Lee Schuster provided great service once again. Consistency and care are exactly what we aim for, and it's wonderful to know Lee delivered. We'll be sure to pass along your thanks—your continued trust means a lot to us!

Apr 05, 2025

sky769251 responded

Thank you and God bless.

April 01, 2025

Dealership Rating
Employee Rating

Don’t sell unnessey repair or service for get high commission. Because the customer bring their car to dealer service they trust dealer than private repairshop More

by Tdavidtien
Recommend Dealer
Yes
Apr 04, 2025

Toyota of Richardson responded

We are sorry to hear that you feel this way about your recent service experience. We strive to provide honest recommendations and transparent pricing, ensuring that our customers can trust us for all their service needs. We would appreciate the opportunity to discuss your concerns further and address any misunderstandings. Please reach out to Maria Arenas at marenas@vtaig.com so we can assist you.

March 31, 2025

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Have been a customer of Toyota of Richardson many years. Service and sales was outstanding as always. Cody Tunstall is outstanding and service department has always been very good. More

by Lenny
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Toyota of Richardson responded

Thank you for your continued loyalty to Toyota of Richardson! We're so glad to hear that your experience with both the sales and service teams, especially with Cody Tunstall, has been outstanding. We truly appreciate your trust over the years, and we're always here to provide the best service possible. If you need anything, don't hesitate to reach out!

March 29, 2025

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Took the car for an oil changed and was greeted by Justin. We went over other needs the vehicle needed and gave me an estimate and a free multi point inspection. More

by cesar.xavier99
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Toyota of Richardson responded

We're glad to hear that Justin provided you with a great experience during your visit! It's great to know he took the time to go over your vehicle's needs and provide a thorough inspection. We appreciate your feedback and look forward to assisting you again in the future!

March 28, 2025

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Employee Rating

Wonderful service department & awesome experience purchasing a vehicle at this dealership. Everyone is super friendly & takes the time to acknowledge you as well as explain everything. More

by Melaine2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Mar 31, 2025

Toyota of Richardson responded

It's wonderful to hear you had such a positive experience with both our service department and vehicle purchasing process! We're delighted that you found everyone super friendly and that they took the time to acknowledge you and explain everything thoroughly. We understand that a welcoming and informative experience is essential, and we're glad we were able to provide that for you. Thank you for sharing your feedback, and we look forward to seeing you next time!

March 27, 2025

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Wonderful service and explained everything we needed to maintain our car . Very high trust level and will be back More

by f-notinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Casey Stiger

Mar 28, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're so happy to hear you had a great experience and felt well-informed about maintaining your car. Building trust with our customers is incredibly important to us, and we're thrilled to have earned yours. We look forward to welcoming you back!

March 26, 2025

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Employee Rating

Reliable staff, timely delivery of service items; easy to recommend Toyota of Richardson to my friends. More

by Russell.keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Mar 28, 2025

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that our staff provided reliable service and timely delivery. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

March 26, 2025

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Employee Rating

Excellent service and takes good care of car. I prefer them and will visit them everytime. More

by Shuvanjansapkota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Drew Burgdo

Mar 27, 2025

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you’re satisfied with the service and care provided to your car. We appreciate your continued trust and look forward to serving you every time!

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