Lee Miranda

STAY AWAY from the service center at this dealership, I wish I had the time to list all of the things from breaking the interior light on my car to never calling me to pick it up when it's done. Also, that wish I had the time to list all of the things from breaking the interior light on my car to never calling me to pick it up when it's done. Also, that phone number your service advisor texts you with to communicate with him. Well, they NEVER respond when you text them. At least that is the case with Lee. I could post screens of texts he never responds to, Just do yourself a favor and go to another dealer. More

Report | Print

service sucks. got lost arrived late 5:05 was told the shop is closed 2 guys ignoring me at front desk playing with their phones finally I interrupted asked was i a got lost arrived late 5:05 was told the shop is closed 2 guys ignoring me at front desk playing with their phones finally I interrupted asked was i at the wrong door they said closed and any way I would have to make an appoint for an oil change. I had some questions after 5 they only sell cars. Next day called for service the nice woman said each and every thing l had a question, each item would require a different appointment (what!!) she took my phone number and a service manager would call back, 3 hours later no call back. I thing I bought the WRONG car. More

Report | Print

Margaret was excellent and friendly. Lee was professional and gave me the information I needed to make decsions. Lee was professional and gave me the information I needed to make decsions. More

by PAULD1181 Verified Customer Verified Customer

Report | Print

Waited too long to receive the steering wheel lock which was no charge. It was due to recall. Shouldn’t have had to wait 2+ hours was no charge. It was due to recall. Shouldn’t have had to wait 2+ hours More

by Mbell50 Verified Customer Verified Customer

Report | Print

They took my car at the scheduled time and was quick with the maintenance. Their waiting room was also clean and has wifi the maintenance. Their waiting room was also clean and has wifi More

by jentwum Verified Customer Verified Customer

Report | Print

Absolutely great service experiences over the last 2yrs. Would recommend Wilkins to anyone for Mazda service. Wilkins has earned all my future business with Mazdas (or Hyundais if I start looking at those). Would recommend Wilkins to anyone for Mazda service. Wilkins has earned all my future business with Mazdas (or Hyundais if I start looking at those). I already purchased our Mazda before we moved nearby, but I'll be buying my next one from Wilkins. More

by stilesg57 Verified Customer Verified Customer

Report | Print

They are always courteous and helpful when I bring my car in for service. This was for a major warranty repair, they explained the whole process. They gave me a conservative turn around time and kept me info in for service. This was for a major warranty repair, they explained the whole process. They gave me a conservative turn around time and kept me informed all along the process until completion. More

by JIMMARINO2 Verified Customer Verified Customer

Report | Print

Lee changed the batteries in my 2 fobs for free. Made sure all My issues were taken care of on the day of my appointment. Made sure all My issues were taken care of on the day of my appointment. More

by JEFFA75824 Verified Customer Verified Customer

Report | Print

I had 4 new tires and front brakes done. Lee called me to update me on progress and work was completed in one day. I am happy. Lee called me to update me on progress and work was completed in one day. I am happy. More

by KHALLORAN0 Verified Customer Verified Customer

Report | Print

Their service are excellent. And the space is bright and clean. All employees are professional. And the space is bright and clean. All employees are professional. More

by itinghuang1030 Verified Customer Verified Customer

Report | Print