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Lee Mercier
Lee Mercier at Kelly Ford
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Lee Mercier

Quick Lane Manager

Kelly Ford

4305 Pineda Cswy
Melbourne, FL 32940

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Lee Mercier

February 04, 2025

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Employee Rating

I had an amazing experience at Kelly Ford on 1/28. I dropped by the Service Dept with a question about my 2012 Lincoln MKX and was greeted by Maria and Lee. I also was interested in two pre-owned SUV’ More

by rzelechivsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Maria Muscarella, Tomas Garcia

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Feb 05, 2025

Kelly Ford responded

Rebecca, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

February 02, 2025

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Employee Rating

Had an issue with my heater. A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make su More

by mjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado , Mary Grigsby

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Feb 02, 2025

Kelly Ford responded

MJS, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 01, 2025

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Employee Rating

They were on time tech went above and beyond to help me also answered all my questions. Would highly recommend this service to anyone. More

by Done.rite.pest@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado

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Jan 01, 2025

Kelly Ford responded

Done Rite Pest, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 10, 2024

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Employee Rating

Tracy Daly, the service advisor, was awesome to work with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better t More

by Rstarrettj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado , Traci Daly

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Nov 10, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 05, 2024

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Employee Rating

Good service very friendly Joseph was very nice he came out to house appreciate the service More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee

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Nov 05, 2024

Kelly Ford responded

Ann, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 28, 2024

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Employee Rating

The fellow who did the work was quick and personable. Was delighted to have work done in my driveway. Ed More

by Egillespie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado

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Oct 28, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 23, 2024

Dealership Rating
Employee Rating

Service writer was very courteous, informative, and professional. Service was performed in a timely manner. Will have my vehicle serviced at Kelly Ford in the future. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Kelly Ford responded

Thomas, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 01, 2024

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Employee Rating

Great experience purchasing my new ford bronco Wildtrak at Kelly Ford. David Tucker was a pleasure to deal with. More

by tifosborne33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, David Tucker

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Sep 01, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 12, 2024

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Employee Rating

Lee, the service advisor treated me great took care of all my problems, And the fellas that take your keys when you drive in More

by Pcreaden3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 10, 2024

Dealership Rating
Employee Rating

The service department always does an excellent job. The quicklane personnel are friendly and courteous. More

by Garyarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2024

Kelly Ford responded

Gary, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

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