Check out Lee Mercier's reviews on DealerRater

April 04, 2025

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I’ve been having my 2012 Ford lariat serviced for 12 years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last purchase of vehicle. More

by jwrieden54

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook, David Tucker, Egor Butiugov, Kyle Brown, Joe Bunting

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Apr 04, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

February 04, 2025

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Employee Rating

I had an amazing experience at Kelly Ford on 1/28. I dropped by the Service Dept with a question about my 2012 Lincoln MKX and was greeted by Maria and Lee. I also was interested in two pre-owned SUV’ I dropped by the Service Dept with a question about my 2012 Lincoln MKX and was greeted by Maria and Lee. I also was interested in two pre-owned SUV’s that I saw on their website so Maria introduced me to Thomas Garcia. This is where my day took a serious upward turn that sent me home in my gorgeous 2021 Lincoln Nautilus!! The amazing twist is that I purchased my MKX from Kelly Ford back in 2016!! I can’t begin to thank Thomas enough for his time, respect, patience and helpfulness as I pondered my purchase. Trust me, stop by and ask for Thomas, you will not be disappointed! Thomas is so genuinely kind with a fabulous spirit that you can’t help but feel like you’ve become part of his family. Rebecca Zelechivsky ❤️ More

by rzelechivsky

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Karpowich, Maria Muscarella, Tomas Garcia

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Feb 05, 2025 -

Kelly Ford responded

Rebecca, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

February 02, 2025

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Employee Rating

Had an issue with my heater. A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make su A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make sure I was satisfied. More

by mjs

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado , Mary Grigsby

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Feb 02, 2025 -

Kelly Ford responded

MJS, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

January 01, 2025

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They were on time tech went above and beyond to help me also answered all my questions. Would highly recommend this service to anyone. also answered all my questions. Would highly recommend this service to anyone. More

by Done.rite.pest@gmail.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado

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Jan 01, 2025 -

Kelly Ford responded

Done Rite Pest, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 10, 2024

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Employee Rating

Tracy Daly, the service advisor, was awesome to work with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better t with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better than it did when I bought it Kelly Ford was the easiest dealership that I’ve had the pleasure to work with. Thank you. Rob Starrett More

by Rstarrettj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado , Traci Daly

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Nov 10, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

November 05, 2024

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Employee Rating

Good service very friendly Joseph was very nice he came out to house appreciate the service out to house appreciate the service More

by Ann

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee

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Nov 05, 2024 -

Kelly Ford responded

Ann, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

October 28, 2024

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Employee Rating

The fellow who did the work was quick and personable. Was delighted to have work done in my driveway. Ed Was delighted to have work done in my driveway. Ed More

by Egillespie

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Collins, Wison Vazquez, Dave Hendricks, Cameron Maldonado

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Oct 28, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 23, 2024

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Employee Rating

Service writer was very courteous, informative, and professional. Service was performed in a timely manner. Will have my vehicle serviced at Kelly Ford in the future. professional. Service was performed in a timely manner. Will have my vehicle serviced at Kelly Ford in the future. More

by Thomas

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 23, 2024 -

Kelly Ford responded

Thomas, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

September 01, 2024

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Employee Rating

Great experience purchasing my new ford bronco Wildtrak at Kelly Ford. David Tucker was a pleasure to deal with. at Kelly Ford. David Tucker was a pleasure to deal with. More

by tifosborne33

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Karpowich, David Tucker

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Sep 01, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

July 12, 2024

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Employee Rating

Lee, the service advisor treated me great took care of all my problems, And the fellas that take your keys when you drive in all my problems, And the fellas that take your keys when you drive in More

by Pcreaden3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325