Lee 'Dearborn

purchased a 2020 ford expedition max and traded in my 2021 dodge Durango (needed a larger vehicle ) the Expedition has broken down and left myself and my children stranded on the side of the road THREE t 2021 dodge Durango (needed a larger vehicle ) the Expedition has broken down and left myself and my children stranded on the side of the road THREE times in the 6 month time frame l've owned the vehicle. There is no convincing me that the dealership was not aware of the powertrain & issues with the turbo charger when they sold me this vehicle. It is currently sitting at a dealership right now for the 3rd time. highly doubt Koons is willing to do anything to fix the fact that they sold us a vehicle with major existing problems. I can provide all of the info from Ford Pass showing every single issue l've had since purchase date. absolutely not acceptable More

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Qamar, You were great. As I dazed at my new purchase, Qamar was there to keep me focused on the task at hand. He answered all questions, and found the answers to the unexpe As I dazed at my new purchase, Qamar was there to keep me focused on the task at hand. He answered all questions, and found the answers to the unexpected, thank you for your honesty. More

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I bought an 80,000 dollar truck that I was told had never been dammaged, it had been dammaged, and the GM said that because I had spoken with my financial institution , and councul from and attorney, that th been dammaged, it had been dammaged, and the GM said that because I had spoken with my financial institution , and councul from and attorney, that the repairs were on me, and that we had nothing else to talk about, and hung up on me. They are liars, scammers, and very deceptive in thier business , do not do business here More

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The whole car buying process was so fast with excellent customer service. I am happy with ny purchase. customer service. I am happy with ny purchase. More

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Lee Dearborn was great to work with, he made the whole process run smooth and made everything come together,I can't thank him enough.He straightened out a couple of curves in the road and made my dream ca process run smooth and made everything come together,I can't thank him enough.He straightened out a couple of curves in the road and made my dream car a reality.This was a long distance transaction,I`m from Massachusetts,but the way Lee and Derek handled my sale, it was like I was right next door, the best customer service.I had been looking for my specific Camaro,to order or buy ,for the past nine months, with no luck.Then I found Koons White Marsh Chevrolet on Cargurus and I found my Camaro.You don't have to live around the Maryland area to benefit from their large inventory of cars and trucks because they treat you like family no matter where you live in the USA.It has been one of the very best experiences I have had purchasing a new car, have bought a few, and I wouldn't hesitate to give Lee a call if I was to look for another vehicle, he made this a great experience. More

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The place was amazing I loved evrey second of it buddy made it effortless to get into my new car I am in love with it thank you so much and give that man a raise he was super nice and helpful giving me ve made it effortless to get into my new car I am in love with it thank you so much and give that man a raise he was super nice and helpful giving me very useful information I had no clue about!! More

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Yes, while I was there, the dealer is very helpful to me and my wife I really appreciate experience everything about the vehicle he was showing plus test drive the vehicle Everything was very good people and my wife I really appreciate experience everything about the vehicle he was showing plus test drive the vehicle Everything was very good people there was very helpful. I appreciate it all More

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