Lee Brownstein

Misdiagnosed issues with my brakes. Terrible experience, again! Very disappointed. Not a good service department. Terrible experience, again! Very disappointed. Not a good service department. More

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Lee is THE reason Knauz propers. From start to finish Lee, is courteous professional attentive and indeed is a shining example of The Golden Rule. Lee checked in with me, making sure From start to finish Lee, is courteous professional attentive and indeed is a shining example of The Golden Rule. Lee checked in with me, making sure I was aware of the progress and time remaining for my appointment. I give my highest 5 Star recommendation and please give Lee Brownstein a raise! Lynn Hughes 2021 Discovery Sport More

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Lee is the reason I drive from Valparaiso IN to Lake Bluff to get my Range Rover serviced. He is outstanding and has gone above and a beyond the call of duty many times. We live in Scottsdale 1/2 the ye Bluff to get my Range Rover serviced. He is outstanding and has gone above and a beyond the call of duty many times. We live in Scottsdale 1/2 the year and Lee was nice enough to make a warm introduction to the service department there. We bought our RR in Naperville but never took the car there for service because of Lee! More

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Joni and her team at Lake Bluff Land Rover are the absolute best! They are always professional and pleasant to deal with. Joni goes out of her way to make you feel welcome and appreciated. I recommend absolute best! They are always professional and pleasant to deal with. Joni goes out of her way to make you feel welcome and appreciated. I recommend them for all your service needs. More

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Lee is the absolute best service manager in the business! I am proud to be a loyal customer of Lee, as he represents the best of the best. He's very knowledgeable and helpful, but most important, he listens. I am proud to be a loyal customer of Lee, as he represents the best of the best. He's very knowledgeable and helpful, but most important, he listens. Thanks for all you do! Mark Reitman More

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Lee did a fantastic job tracking down a scarce part in Seattle we needed to install a trailer hitch at the last minute. Great effort! Seattle we needed to install a trailer hitch at the last minute. Great effort! More

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New Range Rover So happy Land Rover Lake Bluff. This is a first class dealership that takes great care of the customers. Working with Chad and Peter make the proces So happy Land Rover Lake Bluff. This is a first class dealership that takes great care of the customers. Working with Chad and Peter make the process so simple and quick. Romy and Salvatore are patient with teaching how to use and making sure all of the set ups are perfect and will also respond to any question. Lee and Tim along with service dept are always a pleasure and have a smile. Everyone attempts to go 150% out of the way to accommodate customers. I would highly recommend Land Rover Lake Bluff but all of the Knauz flagship dealerships. Keep up the good work. More

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Great Service I have been with this dealership almost 15 years, having tried other Land Rover service facilities with less than satisfactory experiences. The servic I have been with this dealership almost 15 years, having tried other Land Rover service facilities with less than satisfactory experiences. The service team, Tim Cameron, Lee, and Joni in particular, go out of their way to respond to customer concerns and make sure your vehicle is properly serviced. The hourly service price is higher than many other shops, but I always come away feeling that I received good value for my $$ and that the work was performed well, which is well worth it.. More

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Horrible place to have your car serviced. Lee can’t handle the pressure if more than one customer walks in at the same time. He is very rude does not make the encounter pleasant. Overheard him talkin handle the pressure if more than one customer walks in at the same time. He is very rude does not make the encounter pleasant. Overheard him talking about another customer because they just wanted a wash and they came in when they opened. Was very rude to me. There a lot more to complain about Lee. More

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Lee Brownstein ALWAYS puts the customer first. It doesn't matter if it is 6:59 am or 5:59 pm, Lee ALWAYS puts the customer first. "Yes sir/maam" and "thank you very much" are Lee's favorite saying It doesn't matter if it is 6:59 am or 5:59 pm, Lee ALWAYS puts the customer first. "Yes sir/maam" and "thank you very much" are Lee's favorite sayings. I know there are other service team members in the Land Rover building, but I truly appreciate dealing with Lee every time I walk in the door. More

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