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The salesperson was very nice and explained everything. He made my sale a great experience. I really recommend Lexus of west Kendall to everyone. Great customer service He made my sale a great experience. I really recommend Lexus of west Kendall to everyone. Great customer service More

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2020 Lexus NX - New Léase I’m a Lexus of West Kendall loyal customer and this is the 3rd vehicle that I purchase/lease from there. I had a good experience first with Stephen Cr I’m a Lexus of West Kendall loyal customer and this is the 3rd vehicle that I purchase/lease from there. I had a good experience first with Stephen Cruz who was very attentive in his responses to my questions. He led me to Jorge Gonzales who was also very professional. He listened to my needs and worked to get me a good deal. In the end, I walked out a happy customer. More

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Muy buena atención y un servicio bastante rápido Buena atención y un servicio rápido y eficiente frenos aire limpiavparabrizas cambio de filtro de aire y aceite y limpiesmza todo muy bien hecho graci Buena atención y un servicio rápido y eficiente frenos aire limpiavparabrizas cambio de filtro de aire y aceite y limpiesmza todo muy bien hecho gracias More

by MARIFRANK27 Verified Customer Verified Customer

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Excellent except for language I had a recall for Airbag on my high quality, 10 year old Lexus sports coupe.While in, of course they uncovered long overdue routine maintenance, incl I had a recall for Airbag on my high quality, 10 year old Lexus sports coupe.While in, of course they uncovered long overdue routine maintenance, including dry and worn tires. Tire price seemed high,? Unlike some shops that try to oversell, I knew these were legitimate overdue repairs. They gave me an excellent loner... A runner from the dealer returned my car and picked up their loner in due time. My car was returned detailed. Great experience with polite helpful employees But my only issue was every one of the six different people I dealt with had very thick Spanish accents and spoke far too quickly. Thus I often had to ask them to repeat themselves. More

by Di Verified Customer Verified Customer

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Great advisor and nice perks The service advisor was great! I didn’t like that the settings in my car were altered. -very frustrating and I still can’t figure out how to set one The service advisor was great! I didn’t like that the settings in my car were altered. -very frustrating and I still can’t figure out how to set one of them back. I love the manicure idea, but not the fact it’s only on Wednesdays for a short time period. It’s nearly impossible to plan around that. I love the new,free shuttle service. I used it to and from my house for this service visit. Of course, I always love the loaner car too! More

by MichelleMia Verified Customer Verified Customer

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Lost power with my LS 460 L I had to have my car diagnosed, hands down they took care of me they do charge $185 just to look at your car if it needs anything the $180 goes twords I had to have my car diagnosed, hands down they took care of me they do charge $185 just to look at your car if it needs anything the $180 goes twords the Repair bill if not you pay the $180 service fee More

by HollyR Verified Customer Verified Customer

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