LeAnna Kerr

Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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I’m very pleased with Isaiah’s work. He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have brought it on to many different occasions and I still have the same problems that I brought it in for. I travel a long distance to come to the dealership only because of the advisors and some of the team that is there and the service that is given. So I really do not want to try to use another dealership or repair service I would like to feel comfortable and confident in your service. So I wish that something can actually be resolved with the matter, and keeping my vehicle in great condition Thanks! More

by Tangela Sutton Verified Customer Verified Customer

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The people and the service at Big Star Cadillac are awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I awesome! The leasing process was fast and the people were courteous. Months afterwards, I had my car serviced. The waiting room was also very nice; I was able to relax and watch a big screen TV, while I waited. However, the wait was short; I was surprised that my car was finished so soon. They also washed it! I can say that I’m now hooked on Cadillacs. My car is beautiful, sporty, and rides smoothly; so much so that it seems to almost drive itself. I love it! More

by LINDA_HAMILTON928 Verified Customer Verified Customer

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This team is terrific! Great service department and loaner department. Very much appreciated for all they do. Great service department and loaner department. Very much appreciated for all they do. More

by TRACY.S.LINDO Verified Customer Verified Customer

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The service department is fantastic! This department will go out of their way to help with anything. This department will go out of their way to help with anything. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. department at Big Star, wouldn’t want to go anywhere else. More

by Gen Verified Customer Verified Customer

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Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More

by morenolazaro99.lm Verified Customer Verified Customer

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This is a great dealership. I would recommend people to come here every time. They get you in and out. I would recommend people to come here every time. They get you in and out. More

by Stefanboyer3 Verified Customer Verified Customer

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Best service ever Always got good customer service. Cars are always well taken care of Cars are always well taken care of More

by TYRONE.GLASPIE Verified Customer Verified Customer

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Ainsley is best service advisor I ever had couldn’t get any better Merry Christmas and Happy New Year’s any better Merry Christmas and Happy New Year’s More

by ZENOFAMILY713 Verified Customer Verified Customer

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