Lawrence "Cole" Kramer
Lawrence "Cole" Kramer at Benzel-Busch Motor Car
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Lawrence "Cole" Kramer

Account Representative

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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5.0
27 Reviews

Hello! Thank you for taking the time to review my profile. I am a huge car enthusiast who has always had a passion for cars ever since I was a kid. I have worked in the automotive industry since 2015. During that time, I have worked various roles in all different parts of the industry. Currently I am an Account Representative for Benzel-Busch, I have been with Benzel-Busch since December of 2022. My goal as your representative is to make the car buying experience as transparent and frustration free as possible. I strive to provide you with peace of mind and provide support through your journey of owning a Mercedes-Benz. I thank you for giving me the opportunity to work with you. Lawrence "Cole" Kramer Account Representative (201) 567-1400 ex: 11217 Lkramer@BenzelBusch.com 28 Grand Avenue Englewood, NJ 07631

Dealership Experience

2 yrs

Industry Experience

9 yrs

Specialties & Trainings

NADA Digital Marketing Bootcamp

NADA Advanced Vehicle Inventory and Marketing Management

View more specialties & trainings
5.0

27 Reviews

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27 Reviews of Lawrence "Cole" Kramer

January 13, 2024

Dealership Rating
Employee Rating

Cole was wonderful. Very professional and made this process much easier than expected. I will highly recommend him to my friends and family who are looking to buy a Ben More

by EJSHAARA
Recommend Dealer
Yes
Jan 16, 2024

Benzel-Busch Motor Car responded

Thank you for taking the time to share your positive experience with Cole during your Mercedes purchase! We're thrilled that Cole's professionalism made your car-buying process easier than expected. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

Dealership Rating
Employee Rating

My experience was fantastic! Lawrence made my purchase so easy as well as everyone else at Mercedes who helped the process along! More

by Lucy E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Benzel-Busch Motor Car responded

I'm glad to hear that you had a fantastic experience with your Mercedes purchase, and that Lawrence and the rest of the team made the process easy for you. Regards, Michael Hill mhill@benzelbusch.com

October 31, 2023

Dealership Rating
Employee Rating

Very efficient and trustworthy. They were able to find me a new C Class and put me into the car within five days, taking me out of the prior lease two months early. More

by kenkaplanlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Fuentes , Carlos Gonzalez

Nov 01, 2023

Benzel-Busch Motor Car responded

We're delighted to hear about your efficient and trustworthy experience, especially with Joanne's assistance! The fact that they were able to find you a new C Class and facilitate a smooth transition within just five days, even taking you out of your prior lease two months early, speaks to their dedication and our commitment to excellent service. Regards, Michael Hill mhill@benzelbusch.com

October 31, 2023

Dealership Rating
Employee Rating

We purchased our car interstate which had some challenges Lawrence was so helpful and really took time explaining everything to us. We are now happily driving our fabulous new car, a huge that’s to Lawrence! More

by antheakemp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 01, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear about your positive experience with Lawrence, especially when purchasing a car from another state can come with its own set of challenges. We're delighted that Lawrence was there to assist you and took the time to explain everything, ensuring you had a smooth and satisfying experience. Regards, Michael Hill mhill@benzelbusch.com

October 24, 2023

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Employee Rating

Dealership is nice and has a good inventory. Gift card with a car sale is a really nice touch. More

by Robert Alimena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Benzel-Busch Motor Car responded

We appreciate your positive feedback and are delighted to hear that you had a good experience at our dealership. We take pride in maintaining a nice facility and offering a diverse inventory to meet our customers' needs. We're also glad to hear that you appreciated the gift card as a special touch with your car purchase. Regards, Michael Hill mhill@benzelbusch.com

October 17, 2023

Dealership Rating
Employee Rating

This had to be the best Car buying experience I’ve ever had and I have purchased a lot of vehicles in my time. From scheduling the appointment to the end of the sale, Lawrence Kramer and the team at Benze More

by C077x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear that you had such a positive car buying experience at Benzel Busch and that Lawrence Kramer and the team provided you with exceptional service. Leaving a car dealership feeling good and confident about your purchase is definitely a great feeling. Regards, Michael Hill mhill@benzelbusch.com

September 27, 2023

Dealership Rating
Employee Rating

Benzel Busch is a great deal ship with a lot of inventory. Everyone I worked with was helpful and knowledgeable especially Lawrence. More

by Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Benzel-Busch Motor Car responded

Thank you for sharing your fantastic experience with Benzel Busch! A great selection of inventory and a helpful, knowledgeable team, especially Lawrence, can truly enhance the car-buying experience. Your feedback is valuable and will surely help others in their search for the perfect vehicle. Enjoy your new ride, and we appreciate your recommendation Regards, Michael Hill mhill@benzelbusch.com

September 26, 2023

Dealership Rating
Employee Rating

Excellent, Quality, Great Service. Those are the words that I would describe this fine establishment. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Benzel-Busch Motor Car responded

It's fantastic to hear that you've had such a positive experience with our establishment. Excellent quality and great service are certainly qualities that make a business stand out. Your feedback is valuable in helping others make informed choices. We truly appreciate your kind words. Regards, Michael Hill mhill@benzelbusch.com

September 05, 2023

Dealership Rating
Employee Rating

The dealership was clean and staff was courteous and helpful. Lawrence was exceptional to work with More

by Glenn
Recommend Dealer
Yes
Sep 12, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our dealership clean and our staff courteous and helpful. Regards, Michael Hill mhill@benzelbusch.com

September 05, 2023

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Employee Rating

This is the best car dealer in NJ. Cole is extremely helpful, he has answered all of the questions we’ve had even after hours. I’ll definitely be back in the future to buy my next car. More

by Aoran
Recommend Dealer
Yes
Sep 12, 2023

Benzel-Busch Motor Car responded

We're thrilled to hear that Cole has been such a valuable resource for you, going above and beyond to answer your questions, even after hours. His dedication to providing excellent service is commendable. We can't wait to welcome you back in the future for your next car purchase. If you ever need assistance or have more questions, please feel free to reach out. We're here to help. Regards, Michael Hill mhill@benzelbusch.com

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