Lawrence Caudillo

Lawrence was very attentive and kept me updated on the progress of my vehicle. Provided exceptional customer service!! progress of my vehicle. Provided exceptional customer service!! More

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Overall Professional quality work from start to end. My service advisor Lawrence did a great job with communication and explaining everything. My service advisor Lawrence did a great job with communication and explaining everything. More

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Excellent service, professional and friendly. Made the whole process smooth, fast, and stress-free. Highly recommend. Made the whole process smooth, fast, and stress-free. Highly recommend. More

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The staff was very helpful and no hassle. It took a while for the servicing today but was taken care for for the delay. It took a while for the servicing today but was taken care for for the delay. More

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Andrew has made the difference in having a great experience in the service department and I have never had such personal care before. He is awesome! experience in the service department and I have never had such personal care before. He is awesome! More

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Coming to Longo Toyota in early 2018 was the best decision that has lasted several years! And the last time, July 15, 2025, like all previous visits an enjoyable experience! My business carries me decision that has lasted several years! And the last time, July 15, 2025, like all previous visits an enjoyable experience! My business carries me all around America. There’s no other dealership experience that compares with Longo Toyota of Prosper! Their Service Center is a Masterpiece of true “Care and Concern”!!! Sir David Araujo was my first service advisor. His spirit flows with generous Care and Concern! His knowledge, professionalism and spirit keeps me coming back! Sir David has advanced his skills to become the Service Center Advisor. Along which, he has hired people who carry his wonderful spirit as well. Sir Lawrence Caudillo served as my recent Service Advisor. He too carries the same great spirit that brings me back! This last visit I also met Sir Daniel A. Sanchez, Vise President | General Manager. Each of these men have true Character! Honor, truth, true leadership and professionalism radiates from these men! Mr Penske should be very proud, as I am of these men!!! Best to you all!!! More

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Doug is always a pleasure to work with. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. More

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Fantastic dealership and customer service. Lawrence is very thorough and helpful. I've worked with him more than once, and all have been positive experiences. Lawrence is very thorough and helpful. I've worked with him more than once, and all have been positive experiences. More

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Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their mission to satisfy every guest that visits the dealership. Thank you More

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Exceptional attention and takes care of everything you need, always very friendly with a big smile to help and advise you. Thanks 🙏🏻 need, always very friendly with a big smile to help and advise you. Thanks 🙏🏻 More

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