Lawerence Reeves

My experience with the Service Department overall was good. I had issues with the LoJack that required 3 trips and in the end Service and Sales were pointing at each other. Finally got it corrected using good. I had issues with the LoJack that required 3 trips and in the end Service and Sales were pointing at each other. Finally got it corrected using the Service Representative from LoJack. More

Report | Print

My salesman Cole was very helpful and knowledgeable. All the staff was courteous and I had a clean transaction. All the staff was courteous and I had a clean transaction. More

Report | Print

Never have I been in contact with a car dealership that treated me like an actual human being and listened to what I wanted. I started corresponding with Tyler Blanton via text and let him know what vehicl treated me like an actual human being and listened to what I wanted. I started corresponding with Tyler Blanton via text and let him know what vehicles I was interested in. We set up an appt and when I arrived he was finishing up with another client and Cheney Freewalt stepped in. Not only was she patient she was spectacular! We test drove a vehicle and the others I was interested in were not ready yet. She got those expedited and set up another appt. Needless to say I purchased on Wednesday and picked up my 2020 Toyota Highlander on Thursday. Shoutout to Dominick Ferrara for working with me and Lawrence in financing! Cheney went to bat and got me my dream car. I would absolutely recommend these folks to anyone. They left a lasting impression on me. Not to often do you find folks so professional but kind and personable. 10 outta 10. Would recommend! **UPDATE** Due to being in a fluke hail storm - I returned to Gallatin CDJR for my second vehicle from them. 🤣🤣. Tyler and Cheney really knocked it out of the park. They knew what I wanted and got the deal done!!!! Dom and Lawrence were equally as amazing as before. I seriously can’t recommend these folks enough. The customer experience is alive and well. Ask for Tyler and Cheney - they will not disappoint! Update with new and improved vehicle. More

Report | Print

Very pleased with our experience with both the dealership and Tamara, our sales person. She accommodated all our needs, always helpful and great detail. A very pleasant experience overall. and Tamara, our sales person. She accommodated all our needs, always helpful and great detail. A very pleasant experience overall. More

Report | Print

They went above and beyond to ensure everything was perfect. Happy with my new wrangler! perfect. Happy with my new wrangler! More

Report | Print

CHENEY WAS GREAT. SHE WENT ABOVE AND BEYOND EXPECTATIONS.I WOULD PURCHASE FROM HER AGAIN. SHE WENT ABOVE AND BEYOND EXPECTATIONS.I WOULD PURCHASE FROM HER AGAIN. More

Report | Print