Lavonse Johnson

THE EPITOME OF SOULESS CAR SALESMEN. HAVE COMPLAINED ABOUT MY 2019 ENCORE SINCE 1ST WEEK OF PURCHASE AND HAVE BEEN COSITENTLY LIED TO BY GM BILL HAGGERTY, THE NIECE HAGGERTY AND LAFONCE/SALES MGR. THE ABOUT MY 2019 ENCORE SINCE 1ST WEEK OF PURCHASE AND HAVE BEEN COSITENTLY LIED TO BY GM BILL HAGGERTY, THE NIECE HAGGERTY AND LAFONCE/SALES MGR. THE 1ST SALES MGR. ADMITTED TO ME THAT MY CAR HAD A "LITE RECALL" FOR PISTONS MALFUNCTIONING...9 VISITS AT DIFFERENT DEALERSHIPS AND A YR. LATER, THEY ARE REPLACING MY MOTOR, FOR THE 2ND TIME!!! BILL HAGGERTY SAYS HIS DEALERSHIP HAS NO RESPONSIBILITY FOR ANY OF MY ISSUES.:( KEEP IN MIND MY FATHER AND GRAND FATHER, BOTH RETIRED GM GUYS, BOTH APOLOGIZED FOR THIS MORE THAN BILL. NEVEER HAD AN AMERICAN CAR UNTIL THE PREVIOUS TRADED IN BUICK LA CROSSE, WHICH THE TANS WENT OUT W/OUY AS EVEN A WARNING LIGHT AND NOW A ENCORE. I WILL NEVER PURCHASE ANOTHER AMERICAN MADE VEHICLE AGAIN. IF YOU ARE SMART, YOU WILL STEER CLEAR OF THIS SHADY DEALERSHIP, AS NOTHING BUT LIES AND DECEPTION SEEM TO BE THERE UNETHICAL BUSINESS CODE. CAR WAS BOUGHT NEW, WITH ONLY 4 MILES ON DASH...HA, DON'T EVEN TRUST THAT!!! TBH, ONLYN 2 DEALERSHIPS ACKNOWLEDGED ANY ERROR CODE EXIST, AS HAGGERTY SERVICE MGR(S), 3 IN 1 YEAR, ALL STATED THAT THE CODE ERASED WITHIN 50 MILES OF ALERT! LIESSSSS!!!! More

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Terrible Experience I wanted to purchase a 2015 Yukon Denali at this dealership. A salesman tried working a deal with me and we were only 3 or 4 hundred dollars apart. He I wanted to purchase a 2015 Yukon Denali at this dealership. A salesman tried working a deal with me and we were only 3 or 4 hundred dollars apart. He went to his manager to resolve the issue and make the deal. The manager, who had been working with us on this deal, changed his mine and refused to sell the vehicle near that price. He raised the price $4000.00. Before leaving another manager promised to call me the next day with a solution. He never did call. This was the second time that I came to this dealership. Both times they lied to get me into the dealership, by stating that they had the car in stock that I wanted, but did not. Then they negotiated in BAD faith. This was a waste of my time and a terrible experience. A lot of promises and lies. I purchased the vehicle at different dealership and it was a pleasant experience. More

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Very friendly. Tom Keane and Lavonse Johnson were both very pleasant and easy to work with. I would recommend this dealership to anyone in the market for a GMC or Buick, very pleasant and easy to work with. I would recommend this dealership to anyone in the market for a GMC or Buick, More

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The sales associate(s) were very helpful & friendly. The sales associate(s) were very helpful & friendly. I did have an issue with the GM Bill Haggerty,as he would not mail my plates to me ,as I lived 5 The sales associate(s) were very helpful & friendly. I did have an issue with the GM Bill Haggerty,as he would not mail my plates to me ,as I lived 50 mi away. He finally agreed to,only after I agreed to send him the postage,$3.24. More

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I had the best new car buying experience I could have asked for! The experience started from the greeting when enterinng their facility. Im an expecting mom so snacking is definitely important to me. We asked for! The experience started from the greeting when enterinng their facility. Im an expecting mom so snacking is definitely important to me. We were offered drinks and snacks during out wait for finance. There was no haggling. We looked at cars until we found the one we absolutely loved. Reasonable expectations were set by my salesman Tom Keane. His honest straight forward personality won us over immediately. Even though we were sold after the test drive Tom gave us so much detailed information about the Lacrosse that made us very confident in our purchase. They werent just trying to sell me a car, they wanted us to be happy with our purchase. So, to say the least we are very satisfied customers! I strongly recommend Mike Haggerty dealership for your next buying experience. More

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Haggerty Motors is a very professional dealership that has a wonderful blueprint layout of a dealership. Mr.Fontana had spoken with me by telephone and made an appointment; but I got there early. After e has a wonderful blueprint layout of a dealership. Mr.Fontana had spoken with me by telephone and made an appointment; but I got there early. After entering, Mr. Soule greeted me with a very professional greeting and asked if he could help as Mr. Fontana was not present. I actually saw my name on the appointment board which really impressed me. Never had that experience! Mr. Soule proceeded with guiding me through the purchasing of my vehicle and he truly is a wonderful sales person. I am a former retired marketing person and he truly sold me on my purchase. His professionalism, warmth, demonstration of vehicle, showing various color of cars. I actualy drove two vehicles and the last drive sealed the deal. Actually, I have an appointment today that I must cancel because I have already purchased my car. Before I talked to Mr. Fontana and had he not scheduled the appointment, I probably would have bought the car from Rizza Motors. The appointment was a key factor because I don't like to wait. After Mr. Soule and I met, I felt so proud of my decision. He was a major part of my decision and such a wonderful human being. Financing was a key factor with Mr. Jonson, helpful and personable. Being a teacher, explaining the process and making sense of it is so relevant. I trust that the service department will have the same impact as we imbark on this journey together. Keep up the good work as I will tell my story to others. Thank You very much for you assistance. More

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