Laurie Myra

Professional, he listened to my concerns and his responses were easy to understand. Intuitively and effectively processed my service visit. responses were easy to understand. Intuitively and effectively processed my service visit. More

by KSMANDRELL Verified Customer Verified Customer

Report | Print

My car has been at your dealership for a month and I have had no updates aside from 1 phone call letting me know they had not found the issue. I have had NO communication, no updates. Ace was my service tech had no updates aside from 1 phone call letting me know they had not found the issue. I have had NO communication, no updates. Ace was my service technician and my car is still at the dealership and I have had NO communication. Subaru Advicacy reached out to me 3 weeks ago and Michael x119121 was even worse at communication. I have reached out to Subaru corporate and will continue to post negative reviews until I get answers. More

by 10holians Verified Customer Verified Customer

Report | Print

Staff is highly professional. I've never had a bad experience at this dealership. I highly recommend Ziegler of Kenosha, I converted from Rosen. I've never had a bad experience at this dealership. I highly recommend Ziegler of Kenosha, I converted from Rosen. More

by MAHOLLOW Verified Customer Verified Customer

Report | Print

Great and fast service. Managed to squeeze me in with out any prior appointment and got my car squared away for a reasonable price. Managed to squeeze me in with out any prior appointment and got my car squared away for a reasonable price. More

by VR Verified Customer Verified Customer

Report | Print

Reid was great. The whole experience defied the stereotype of the painful, untrustworthy car dealer and the hard sell to overcharge. It was hassle-free and actually pleasant. Bravo to Reid and team stereotype of the painful, untrustworthy car dealer and the hard sell to overcharge. It was hassle-free and actually pleasant. Bravo to Reid and team. Thanks! More

by Chicagoland Buyer Verified Customer Verified Customer

Report | Print

Excellent service, excellent buying experience! On January 2nd I called every Subaru dealership in Wisconsin and told them I was buying an Outback by days-end based on sales price to take advantage On January 2nd I called every Subaru dealership in Wisconsin and told them I was buying an Outback by days-end based on sales price to take advantage of year-end finance incentives. Internet salesperson Laurie's price quote beat all others by hundreds to thousands of dollars, other dealers couldn't believe Kenosha Subaru could sell that car at quoted price. I agreed and bought the car sight unseen. I traveled 150 miles to close the deal with Joe Abrego who provided excellent, informed service. I asked about installing a remote start option and Joe delivered my car to their Service Department and 45 minutes later the installation was done. Aaron Redding processed the paperwork in minutes clearly explaining every detail. This was an excellent buying experience, I would contact Kenosha Subaru again for my next Outback! More

Report | Print

Excellent customer service started with my first phone call Having worked in a customer service industry it was a pleasure to experience at all levels the attention to detail and the friendly professional servi Having worked in a customer service industry it was a pleasure to experience at all levels the attention to detail and the friendly professional service that we received, It started with a phone call to Laurie who answered all my initial questions and set up a appointment to visit the dealership. Joe greeted us at the door and then went through a series of questions to determine which Subaru would best meet our needs, Throughout the purchase process, he was friendly, no pressure and personable. He took so much time to completely walk us through the vehicle before we even took it off the lot. The test drive was not just a cruise around the block. It could have been a defensive driving class as he had me test out all the amazing safety features that the Outback has. Working with Aaron was also a seamless process and the paperwork process was easy and relatively quick. I will definitely be recommending Joe and Kenosha Subaru to anyone looking to purchase a vehicle. More

Report | Print

Selling my 1st Subaru Back to Subaru Dealer I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership exp I owned 3 Subarus - my 1st a 2010 Forester - Limited XT - turbo with the scoop. When I purchased my 3rd Subaru, Crosstrek, the Kenosha dealership expressed a lot of interest in my Forester, But I was giving it to my son, that was 3 years ago. I recently retired, and we were going from two cars - my wife's Outback and my Crosstrek to just one. Again, I gave the Crosstrek to my son, and we proceeded to sell the Forester back to the dealer. We were Extremely disappointed with the offer. It was below BOTH the KB and the NADA ROUGH Retail Trade value, and even the dealer classified it as "good Retail Trade Value" Similar cars are listed on the web for $10-$12,000. We we anticipating $7-$8,000, allowing the dealer to make a healthy $2- $3,000 profit. Their initial offer was $5,500, I was flabbergasted and insulted with this low-ball offer. We went next door to carmax and they immediately offered us $6,500 or $1,000 more than our own dealer - shameful! We went back over to Kenosha Subaru, and they graciously offered us $6,600 - still several $1000 below what we should have received. For the past 4 years we have serviced our vehicles at the dealership and always been treated fairly. I did NOT by my Crosstrek from Kenosha as another dealer closer to Milwaukee offered me basically the same vehicle for $1000's less. The moral of the story - if you are buying or selling, drive a few extra miles and get a much better deal, if you need service, they are great, friendly and timely. More

by emfischer1987 Verified Customer Verified Customer

Report | Print

Not Your Typical Dealership When we arrived at Kenosha Subaru (30 minutes before closing on a Wednesday night), the feeling was entirely different than the other dealerships we h When we arrived at Kenosha Subaru (30 minutes before closing on a Wednesday night), the feeling was entirely different than the other dealerships we had experienced. All team members were attentive, courteous and seemed unfazed that we were expecting a test drive just before the dealership closed. From start to finish, we received nothing but excellent customer service and are now the proud owners of a Subaru. More

by snildesign Verified Customer Verified Customer

Report | Print

This dealership is A+! I have never had a dealership who made my buying experience exceptional, until I choosed Kenosha Subaru. Everything was done for me, making my buyi I have never had a dealership who made my buying experience exceptional, until I choosed Kenosha Subaru. Everything was done for me, making my buying a new car effortless. Professional, Knowledgeable, Friendly, Caring Employees, and fair price negotiations. My car salesmen nightmare is over, I will only buy my future cars at Kenosha Subaru, and I live in Illinois. The Share the Love Event is a bonus from Subaru, I got to pick my charity and Subaru donated $250.00 in my name to Make a Wish. If you need a car visit this dealership, you will not be disappointed. Stephanie Hafez was an excellent Sales Associate. Thank you Stefanie! More

by IL.ToniRez Verified Customer Verified Customer

Report | Print