Lauren O'hara
Lauren O'hara at Gunn Nissan
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Lauren O'hara

Service Advisor

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Lauren O'hara

November 05, 2024

Dealership Rating
Employee Rating

Great overall dealership. From top to bottom, everyone cares about the customer. They make feel that you are important. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jackson, Chris Zapata, Josh Aguilar , Rusty Myler, parts

Nov 06, 2024

Gunn Nissan responded

Thank you for sharing your positive experience! We’re thrilled to hear that our team made you feel valued and cared for. Providing excellent service is our top priority, and we’re so glad it showed. We look forward to assisting you again in the future!

October 18, 2024

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Fantastic service! Lauren O’Hara communicated the problem and the plan clearly. Also very compassionate. More

by Esem
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Gunn Nissan responded

Thank you for your kind words! We're thrilled to hear that Lauren provided clear communication and compassionate service during your visit. We strive to ensure every customer feels informed and cared for. We appreciate your feedback and look forward to serving you again! Thank you for choosing Gunn Nissan!

September 12, 2024

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Gunn Nissan people are usually efficient, very helpful and location is convenient and easy to get to. More

by Nattomama
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Espinoza

Sep 13, 2024

Gunn Nissan responded

Thank you for your review! We're glad to hear that our team at Gunn Nissan consistently provides efficient and helpful service. It's also great to know you find our location convenient and easy to access. We appreciate your feedback and look forward to serving you again!

September 05, 2024

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The update to Nissan waiting room was a much needed change . The area was clean. Bathroom was also clean and smelled clean. More

by happymaria0516
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2024

Gunn Nissan responded

Thank you for noticing the updates to our waiting room! We’re glad to hear you found the area clean and comfortable, and that our efforts to maintain a fresh and pleasant environment stood out to you. We always strive to provide a welcoming space for our customers, and we appreciate your feedback!

August 30, 2024

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Please with time of services, that morning . Person she went over inspection. Thank for washing my car. More

by Hardison1246
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Gunn Nissan responded

Thank you for your review! We're glad to hear you were pleased with the service time and that our team took the time to go over the inspection with you. It's great to know you appreciated the car wash, too. We look forward to serving you again!

August 17, 2024

Dealership Rating
Employee Rating

Great overall dealership. Service, parts, sales and management I have purchased 4 vehicles. Wi) continue to work with them. More

by LBM
Recommend Dealer
Yes

Other Employees Tagged: Kevin Jackson, Chris Zapata, Josh Aguilar , Rusty Myler, parts

Aug 19, 2024

Gunn Nissan responded

Thank you for your continued support! We're thrilled to hear that you've had great experiences with our service, parts, sales, and management teams. Your loyalty and trust mean a lot to us. We look forward to assisting you with your future vehicle needs!

August 05, 2024

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Very fast and friendly service. My appointment was on time. The service advisor Lauren was on point More

by janellebrace1128
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2024

Gunn Nissan responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

June 22, 2024

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Employee Rating

I appreciate this dealership because they take the time to explain your issue with your car after they have inspected it. Also too I love how they work with you. More

by Venessa Avant
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Recommend Dealer
Yes
Jun 24, 2024

Gunn Nissan responded

Thank you for the 5-star review! We do our best to ensure a great experience for all our customers, so we're happy to hear you were well taken care of. We truly appreciate your support. Thank you for choosing Gunn Nissan!

May 15, 2024

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Employee Rating

Was in and out very quickly appreciate the quick service . Had a bad experience at other dealership More

by Vikings 99
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 17, 2024

Gunn Nissan responded

Thank you for taking the time to share your experience with us! We're happy to hear you had a great experience with us. Thank you for choosing Gunn Nissan!

May 07, 2024

Dealership Rating
Employee Rating

They're always very courteous and willing to go above and beyond for me with ensuring my appointments are completed in a timely manner. Their waiting room recently had an upgrade with more refreshments, snac More

by Mypaintedscars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Gunn Nissan responded

Thank you for taking the time to share your recent experience with us! We're so glad to hear you love our renovations and feel more comfortable waiting with us. We truly appreciate your support. Thank you for choosing Gunn Nissan!

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