Lauren Kummerow
Lauren Kummerow at Mercedes-Benz of Laguna Niguel
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Lauren Kummerow

Sales Representative

Mercedes-Benz of Laguna Niguel

1 Star Drive
Laguna Niguel, CA 92677

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8 Reviews
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8 Reviews

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8 Reviews of Lauren Kummerow

February 22, 2023

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Employee Rating

It was another wonderful experience with the Laguna Niguel Mercedes Benz. Never fails, the service is always very efficient and pleasant. Being a return customer this time I was greeted by a wonderful More

by Lyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 01, 2023

Mercedes-Benz of Laguna Niguel responded

And we hope that you stay comfortable in your car for years to come. Thanks so much for the review and we’ll let the team know!

December 26, 2022

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Employee Rating

Great customer support to accomplish the customer preferences...they go the extra mile to get biring your preferences to fruition. More

by Dorian W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Mercedes-Benz of Laguna Niguel responded

We’re thrilled to hear that our team goes the extra mile! Thanks for your kind words and review!

December 22, 2022

Dealership Rating
Employee Rating

Great inventory, excellent show room, and very friendly/caring staff. I was in and out quickly with my purchase…on a Sunday night. I had been working with Lauren for weeks and when the right oppor More

by Ken K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ball

Dec 29, 2022

Mercedes-Benz of Laguna Niguel responded

Thanks for taking the time to rate your visit with us! We’re glad to hear Lauren and the rest of the team were able to provide a quick purchasing experience on your Sunday night! We appreciate your review and hope you have a wonderful rest of 2022!

October 10, 2022

Dealership Rating
Employee Rating

We were very satisfied with the help we got from Lauren! She was amazing to work with! She was very respectful of our time and handled our buying experienced very professionally. I don’t normally write a re More

by 8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ball

Oct 19, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you so much! What nice words. Thanks for trusting us as your Mercedes-Benz dealer and we’ll let Lauren know about your review!

May 29, 2022

Dealership Rating
Employee Rating

Eric Varela, Lauren Kummerow in sales/product info and Raza Etemad in finance all did a great job during my purchase and test drive experience. I purchased an EQS 450+. The dealership team ensured all my More

by Nadeem M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Etemad , Eric Varela

Jun 06, 2022

Mercedes-Benz of Laguna Niguel responded

Great to hear, Nadeem! We hope you enjoy your EQS!

April 25, 2022

Dealership Rating
Employee Rating

Lauren was great-- extremely customer oriented, very responsive, helpful, friendly, knowledgeable ... made my car purchase easy. Thank you! More

by aarin.olson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Mercedes-Benz of Laguna Niguel responded

Lauren always puts the customer first! Thank you for the shoutout, Aarin!

April 24, 2022

Dealership Rating
Employee Rating

My nephew contacted the dealership regarding a EQS 450 we were trying to locate. Lauren was our salesperson and she located the car, notified us that one was on the way to Long Beach port and would be avail More

by Pat Larson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Mercedes-Benz of Laguna Niguel responded

Great to hear that the streamlined EQS buying process went smoothly, Pat! We hope you’ll enjoy the latest and greatest of the Mercedes lineup. Come back anytime!

April 24, 2022

Dealership Rating
Employee Rating

Lauren took care of us from the beginning to the end. I highly recommend Lauren! More

by Tad Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you for the 5 stars and recommendation, Tad! Drive safe!

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