Lauren Hirshowitz
Lauren Hirshowitz at Rye Subaru
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Lauren Hirshowitz

Sales Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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5.0
112 Reviews

Languages Spoken

English English

Hebrew Hebrew

5.0

112 Reviews

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112 Reviews of Lauren Hirshowitz

February 18, 2025

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Employee Rating

I had an amazing experience buying my used car at Rye Subaru! I was impressed by the value of the car and the transparency of the process. Lauren Hirshowitz was incredibly helpful, offering detailed info More

by kjennings
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 18, 2025

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Lauren was able to help, and we hope to see you again!

February 16, 2025

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Lauren was the salesperson I chose to work with after hearing great things about her from my neighbors. This was my fourth Subary lease and I couldn't have asked for a better experience. Lauren was incre More

by laurenjgould
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe

Feb 17, 2025

Rye Subaru responded

Hi Lauren: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2025

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This dealer does it perfectly. Spoke to Lauren by phone before visiting in person because she came highly recommended (it’s true). When I came in for a test drive the next day of t More

by ReeRee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Rivera, Gary Davis

Feb 12, 2025

Rye Subaru responded

It's great to hear that Lauren was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

February 12, 2025

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Rye Subaru provides a great buying experience thanks to Sales Consultant Lauren Hirshowitz. She researched and found the perfect vehicle for my needs. More

by Lexus Laz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Rivera

Feb 13, 2025

Rye Subaru responded

We are so glad that Lauren had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 07, 2025

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My experience at Rye Subaru was outstanding. Lauren, the sales rep, was so friendly and personal. She was very knowledgeable and enthusiastic about the Crosstrek and Forester that I was inte More

by malbray
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lauren met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

February 07, 2025

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My first time talk to real person and treat me as a family. Lauren your such a blessing and make my car shopping easier and no pressure at all. You are blessing in Rye subaru keep it up and more power More

by Times4square
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Lauren here at Rye Subaru. We appreciate your business and hope to see you again soon!

February 07, 2025

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Sales Dept is quite good and responsive. Service dept is horrible! I have a complaint with them and spoke to Subaru of America. My biggest complaint is that I never received a survey after t More

by jimkort1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2025

Rye Subaru responded

Dear James M. Kortleven, Thank you for sharing your feedback about your recent service experience at Rye Subaru. We value all customer reviews and appreciate the opportunity to address some details regarding your visit that were not included in your initial comments. During your visit, you presented your vehicle with one seat belt that had been chewed by your dog and another that was not retracting properly. You kindly offered to pay for the replacement of the first seat belt and believed the second should be covered under warranty. Upon inspection, our technicians discovered that the second seat belt also showed signs of chewing, similar to the first. Unfortunately, this type of damage is not covered by the warranty. We understand your frustration with this outcome and want to ensure that potential customers reading your review have all the pertinent information. We respect your decision to seek service at another dealership and wish you all the best. Sincerely, Eric Pagan General Manager Rye Subaru

Feb 10, 2025

jimkort1 responded

Mr. Pagan, Noone told me initially that the searlt belts were not under warranty and I would have to pay for them. I should have been notified about the cost up front. I had to call 2 times because I was never called back about when the seat belts were in. I called and left a message with the service manager after my dissatisfaction and noone called me back. Also, why did you bury the survey? What good is a survey if you dump the negative ones. Smells a bit fishy. Finally, I understand that I should pay for one of the belts. That why I told your rep about the dog. But I fail to understand how a dog can retract a belt and chew it. That belt had not been used when the dog was in the car. Your rep told me undrr no circumstances would Subaru replace a torn belt. I notified you of the belt issue the first time I brought the car in for a complimentary oil change. That was the first time I ever used your service dept. It had always been an issue like I told the first rep, so it is possible that there was a defect on that belt. This car is a 2024 with about 12k miles that I bought there, and I told you guys about the helt the dog chewed. You handled this wrong from the outset. Because I have no recourse with you all, I must warn others about how you conduct business. Im also stating.my case on other social media as well.

January 30, 2025

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Easy and pleasant experience purchasing a new Forester. Lauren was efficient and found us the perfect car. More

by randye.landeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Rye Subaru responded

Randy, Thanks for your feedback on your recent visit to Rye Subaru. It's great to hear that Lauren was able to assist you and that you had such a positive experience. Congratulations on your Forester!

January 28, 2025

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Our experience with this dealership was outstanding. Our salesperson, Lauren was extremely customer friendly , very knowledgeable and patiently answered all our questions. She went out of her way to l More

by Bkimberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Glenn Bollinger , Craig, sales manager, Gary, business manager

Jan 29, 2025

Rye Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Rye Subaru are glad to have you as a customer.

January 24, 2025

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Great explanation of car features; easygoing discussion; fair prices; good follow-up. And we are very happy with the car. More

by JBEHA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nausch, Craig Noe

Jan 25, 2025

Rye Subaru responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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