Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 20

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Lauren Gaines

May 24, 2025

Dealership Rating
Employee Rating

The folks at Zeigler were professional, knowledgeable, efficient and friendly. Kept me informed of progress and any potential issues. I had a concern about the breaks and after their inspection, they di More

by ORCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 26, 2025

Zeigler Subaru of Kenosha responded

Hi Orcus! Thank you for sharing your experience with Zeigler Subaru of Kenosha! We're delighted to hear that our team provided professional and efficient service, keeping you informed every step of the way. It's great to know we could address your concerns about the brakes and ensure everything was completed to your satisfaction. We appreciate your support!

May 22, 2025

Dealership Rating
Employee Rating

Great work from the appointment setting to the incoming of my vehicle. Arranged ride home was awesome. And the detailing of my vehicle was amazing. Excellent work all around. More

by JSOCAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha! We're delighted to hear that everything from the appointment setting to vehicle detailing met your expectations. We appreciate your support and look forward to serving you again in the future!

May 21, 2025

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Employee Rating

Wonderful experience. I was greeted immediately by Lauren where she took all my information and listened to my concerns. She checked my maintenance records and looked fo More

by ADRIAN.CLAYTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 22, 2025

Zeigler Subaru of Kenosha responded

Adrian, we're delighted to hear that Lauren and the team at Zeigler Subaru of Kenosha provided you with such a positive experience. Thank you for recommending us!

May 21, 2025

Dealership Rating
Employee Rating

This was the first time I used the service department since I bought my car. Everyone was helpful and courteous. More

by BETHAUSTIN5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 21, 2025

Zeigler Subaru of Kenosha responded

We're pleased your first service visit went smoothly. Thank you for choosing Zeigler Subaru of Kenosha.

May 18, 2025

Dealership Rating
Employee Rating

They’re helpful, get service done in a timely fashion and return phone calls quickly if you can’t get a hold of someone. More

by MACRON.METROS-0N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha. We're glad our team could be of service to you.

May 17, 2025

Dealership Rating
Employee Rating

It’s a pleasure to be part of this dealership. Customer service is always outstanding. I love the dog wall! More

by CAROL.MARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Zach Zuurdeeg, Anthony Arroyo , Nia in financing

May 17, 2025

Zeigler Subaru of Kenosha responded

We're so glad you enjoy being part of Zeigler Subaru of Kenosha and that our dog wall caught your eye. Thanks for the great feedback.

May 17, 2025

Dealership Rating
Employee Rating

Always wonderful. .. except cashier/receptionist. Everyone is always friendly and helpful except the cashier/receptionist. More

by sruiz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Kenosha responded

Thank you for the review. We appreciate your feedback and will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out the next time we can be of assistance! - Zeigler Subaru of Kenosha

May 16, 2025

Dealership Rating
Employee Rating

Lauren was very professional and warm. The job was done quickly and the coffee and snacks were enjoyed. More

by BECKYGRANT16
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

May 16, 2025

Zeigler Subaru of Kenosha responded

We're delighted to hear that Lauren provided a professional and warm experience at Zeigler Subaru of Kenosha. It's great to know you enjoyed the coffee and snacks too! Thanks for sharing your feedback with us!

May 14, 2025

Dealership Rating
Employee Rating

Still waiting for my key. ...8 weeks!!!.expected better service for simply replacing a key fob More

by JJOHNSON71158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Zeigler Subaru of Kenosha responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your recent experience with our Service Department about the subsequent wait time that you have encountered for the replacement of a key fob. It would be much appreciated if you would kindly reach out to us at a time that is best for you. Thank you.

May 14, 2025

Dealership Rating
Employee Rating

Service was quick and efficient, even gave a free car wash. Will return for sure More

by ROD.ALCANTARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Diana Bollas

May 14, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with us. We appreciate the feedback and look forward to serving you again!

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