Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Lauren Gaines

October 18, 2025

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A Sincere group of people who treat you with respect and Professionalism. I feel taken care of when picking up my car. More

by WIN4FUN11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas, Anthony Arroyo

Oct 18, 2025

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

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Continuing issues after purchase. Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified us More

by kimjustus1
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Recommend Dealer
No
Oct 21, 2025

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 16, 2025

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Bathrooms were unkept and dirty. Final bill amounted to at least $50.00 more than quoted. Never received phone call when car was done. More

by BABYBRATT1018
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Recommend Dealer
No
Oct 19, 2025

Zeigler Subaru of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

October 15, 2025

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It's convenient to drive to. I've always had my questions answered.. The service was great ! More

by SANDRALUCKSTED
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Recommend Dealer
Yes
Oct 15, 2025

Zeigler Subaru of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2025

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Always friendly always on top of their game keeping your car in perfect running condition More

by KUCZ2012
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Oct 12, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Zeigler Subaru of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 08, 2025

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They always address the needs of my vehicle in a timely matter. Great dealership to deal with! More

by Rfrederickfam4
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Rydberg, Mike Bihun

Oct 08, 2025

Zeigler Subaru of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Zeigler Subaru of Kenosha.

October 07, 2025

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Great friendly service! Explained everything so I could understand so I was able to make the best decision for me. More

by sand056
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Recommend Dealer
Yes
Oct 07, 2025

Zeigler Subaru of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Subaru of Kenosha.

October 05, 2025

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I arrived early morning with no appointment for a tire nail.. they took care of it right away,. Perfect clean facility, everything was explained to me, repair price was fair, service tech was very profess More

by CORIELL007
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Diana Bollas

Oct 05, 2025

Zeigler Subaru of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

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It is a great repair place but I recently discovered that they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! More

by None
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Recommend Dealer
No
Oct 07, 2025

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 30, 2025

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We appreciate that everyone we have had the opportunity to work with at Zeigler Subaru in Kenosha has been friendly and helpful. More

by RJ
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Recommend Dealer
Yes
Sep 30, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

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