Lauren Gaines

Lauren has very helpful in getting my car serviced in a timely manner. She knows what customer service means. She is pleasant in explaining what work was down and what may be needed in the future. She h timely manner. She knows what customer service means. She is pleasant in explaining what work was down and what may be needed in the future. She has the car ready in the specified time that was stated when taking the car in for service. More

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Zeigler Subaru is the only automotive repair shop I know that charges a 3% fee to use a credit card. Very disappointing. that charges a 3% fee to use a credit card. Very disappointing. More

by FLYINGABOVETHE Verified Customer Verified Customer

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Great staff. Very friendly and helpful. Diana had everything done and set up by time we go there. Very friendly and helpful. Diana had everything done and set up by time we go there. More

by Radek Verified Customer Verified Customer

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Lauren was very helpful, right on the mark with CUSTOMER SERVICE , SHE RATES A 10 STAR ,WILL GO BACK, and will deal with LAUREN again . SERVICE , SHE RATES A 10 STAR ,WILL GO BACK, and will deal with LAUREN again . More

by JMILLER100 Verified Customer Verified Customer

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I appreciated their personal help in determining if I should come in for the 6000 mile checkup with oil change and tire rotation even though I only had 3500 miles on car. should come in for the 6000 mile checkup with oil change and tire rotation even though I only had 3500 miles on car. More

by Debbie Verified Customer Verified Customer

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Good experience, the waiting area is always clean and comfortable. These persistent survey texts are annoying though. comfortable. These persistent survey texts are annoying though. More

by PMMMKE Verified Customer Verified Customer

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Service advisors, like Lauren, have been outstanding. However, workmanship and parts quality are disappointing right now. I had my windshield replaced twice now. Once because of my driving and the second However, workmanship and parts quality are disappointing right now. I had my windshield replaced twice now. Once because of my driving and the second because it cracked overnight after having picked it up. Now, a week after, my windshield is cracked from stress. I am thoroughly disappointed and now need to visit the dealer again for a repeat to the repeat repair. I would very much like to speak to management about a resolution to this issue. I hope to amend my review at a later time but it’s not satisfactory at all at this moment. More

by Mike A Verified Customer Verified Customer

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Fantastic service team! !! Zach and Lauren are tops and take amazing care of us and our Ascent!! Thanks for making service such a pleasant experience.! !! Zach and Lauren are tops and take amazing care of us and our Ascent!! Thanks for making service such a pleasant experience.! More

by OSCAR-1961 Verified Customer Verified Customer

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Lauren is awesome and always does her best to make sure I get the best deal and am satisfied. get the best deal and am satisfied. More

by BEATLEGUY0 Verified Customer Verified Customer

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Had no issues with this repair. Part came in reasonable amount of time. Staff polite and courteous . Part came in reasonable amount of time. Staff polite and courteous . More

by LDANIEL0 Verified Customer Verified Customer

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