Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Lauren Gaines

November 14, 2025

Dealership Rating
Employee Rating

Ace (Adam) did a great job he’s my go to guy for service couldn’t be more pleased. More

by VKFN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas

Nov 14, 2025

Zeigler Subaru of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 12, 2025

Dealership Rating
Employee Rating

Lauren greeted me, listened to me, and was tremendously helpful in anticipating my needs for this service. If I could rate her higher I would. More

by ziggy0017
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Nov 13, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

November 10, 2025

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After explaining my situation and concerns, the needed part was ordered and replaced as promised. More

by SJNAE5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Zeigler Subaru of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Zeigler Subaru of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

November 09, 2025

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Employee Rating

Excellent communication . Excellent service as always. Thank you for such excellent service. Wonderful. As always More

by DIANA.HILDERBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

November 05, 2025

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Employee Rating

My car was in the shop for over a month needing a new largest harness along with several other parts. They did quite a rebuild. They worked hard and Damon the mechanic really did a fantastic job that s More

by ingridmadison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun , Mechanic Damon

Nov 05, 2025

Zeigler Subaru of Kenosha responded

Thanks for sharing your thoughts about your experience with Zeigler Subaru of Kenosha. We appreciate your business and hope to see you again soon!

November 03, 2025

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Employee Rating

The service rep point out how we will be saving money since anticipated work was already completed in a prior appointment. I requested full print out of all work done since automobile was purchas More

by JLFERGY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2025

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Employee Rating

Great place. Good people. Fast service. Clean waiting area. Easy to get an appointment. Will be going back. More

by Rando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Zach Zuurdeeg

Oct 31, 2025

Zeigler Subaru of Kenosha responded

Thank you for choosing Zeigler Subaru of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2025

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Employee Rating

Knowledgeable about Subaru and honest about what it needs. Always trust their recommendations. Will never bring my car anywhere else! More

by PAULIUSHUNT
Recommend Dealer
Yes
Oct 30, 2025

Zeigler Subaru of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2025

Dealership Rating
Employee Rating

First oil change. Due to time not mileage. Nothing out of the ordinary. Nothing more to say. More

by MLHOFFMANN
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Oct 24, 2025

Zeigler Subaru of Kenosha responded

Thank you for visiting our team at Zeigler Subaru of Kenosha! We look forward to seeing you next time.

October 22, 2025

Dealership Rating
Employee Rating

Great service. Clean, well stocked waiting room with friendly service. I'm glad I purchased from this dealership!; More

by KMADAMS0
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Oct 23, 2025

Zeigler Subaru of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Zeigler Subaru of Kenosha!

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