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Lauren Ball
Lauren Ball at Spitzer Ford Dubois, LLC
Refer Me

Lauren Ball

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

Contact Me
4.9
45 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Languages Spoken

English English

4.9

45 Reviews

Write a Review

45 Reviews of Lauren Ball

December 11, 2024

Dealership Rating
Employee Rating

Very pleasant staff does great work easy to talk to about the problem I have More

by butchintrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Brian Shaffer, Wade Lobbestael, Mitch Canby, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Dec 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2024

Dealership Rating
Employee Rating

Completed recall and inspection in a timely manner. Very accommodating, highly recommend for sales and service! More

by Gramdot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Shaffer, Mitch Canby

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Oct 31, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2024

Dealership Rating
Employee Rating

Spritzer takes good care of me like Murray Ford Glad to have another Good Ford dealership More

by THOMAS_BURNSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Brian Shaffer, Wade Lobbestael, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Oct 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us, Thomas. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2024

Dealership Rating
Employee Rating

Great service was there twice o. The road from Oklahoma to Connecticut was serviced very quickly and they were very friendly. More

by Spragues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

Dealership Rating
Employee Rating

Long wait times. Got oil change and tire rotation. Never even checked the tire pressure as the low tire pressure light was on when I left More

by NTK540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 14, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 03, 2024

Dealership Rating
Employee Rating

Very good experience look at truck when I hey said they would. Got my truck back when they said More

by timstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Connors, Mitch Canby

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Oct 04, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

September 24, 2024

Dealership Rating
Employee Rating

Customer service was very friendly and knowledgeable . Service tech did an excellent job. Dealership kept me informed throughout the service. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Spitzer Ford Dubois, LLC responded

EJ, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly and knowledgeable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 15, 2024

Dealership Rating
Employee Rating

Quick, exact, missed nothing. Performed warranty and non-warranty service on time and at a great price. More

by davidslavik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Sep 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2024

Dealership Rating
Employee Rating

Polite caring knowledgeable left knowing my vehicle was in good hands and taken care of More

by Fiesta ripper 2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Brianna Connors, Wade Lobbestael, Mitch Canby, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan , Scott Brad David

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Sep 13, 2024

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2024

Dealership Rating
Employee Rating

Everything went smoothly for my brake repair and 2 new front tires. The service was excellent. More

by Marknancy19
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Susan Roush, Ashley O'Ryan

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Sep 09, 2024

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

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