Laura Ouch

Kristen the service mgr has taken great care of me in the past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choic past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choice by making Kristen the service manager,From listening to her talk to her Coworkers to Customer she is a great communicator More

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Brought my 2024 xc40 in for the third time for navigation issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one t issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one that states: When doing a cold start, its by design for the car to not activate the navigation system for the first 10 minutes or so. This is so the battery energy can be used for high priority systems such as warming up the engine. Whereas the navigation system (google) is low priority, it will not start until the important systems are satisfied. Therefore it should be considered normal for navigation to delay upon a cold start. It went on to say that Volvo someday may make a fix so that this does not happen. I think that Portland Volvo did what it could do and for that I am appreciative! Anxious to see what the future brings. More

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I can’t say enough good things about Michael Pierter. His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicl His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicle he will always remember who you are and what you bought. I have purchased several Volvos from him over the years and will continue to in the future. He has always been honest and straight forward which in my opinion are amazing qualities to have not only in car sales but in life. He has them in both. More

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