Laura Hart-Siano | Page 8

Felt like family My family went in to Matt Slap Subaru on a Saturday with no real expectations. We heard good things from friends/coworkers about this dealership but w My family went in to Matt Slap Subaru on a Saturday with no real expectations. We heard good things from friends/coworkers about this dealership but weren't sure what would happen with our situation. We were approached calmly while walking around outside, we didn't feel pressured at any point in the car shopping experience, and we left completely satisfied. The employees went above and beyond what we would've imagined. We felt as though every employee we dealt with was open, honest, suggestive (not pushy), and knowledgeable. Once the paperwork started, we were informed of what was to come along the way, multiple times, so we had an idea of how much longer we'd be there, in case we needed to make any arrangements with the sitter at home. It's only been 3 days since we found our new car and we've already recommended this dealership to a few friends! More

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Great car buying experience Laura Hart-Siano was knowledgable and took a lot of time with us to make sure we were happy with our decision. I would definitely recommend her to an Laura Hart-Siano was knowledgable and took a lot of time with us to make sure we were happy with our decision. I would definitely recommend her to anyone looking for a new Subaru. More

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Laura Hart is knowledgable, trustworthy & professional! Laura Hart was a pleasure to work with. Not your typical "salesperson" NO pressure in over the 4 months I worked with her to find the perfect vehicle Laura Hart was a pleasure to work with. Not your typical "salesperson" NO pressure in over the 4 months I worked with her to find the perfect vehicle! She kept in touch on a regular basis but wasn't pushy! Very knowledgable about Subaru's in addition to other vechiles! I was very interested in the safety features eyesight, lane departure, blind spot, & back up camera which she explained in detail. So happy with my choice planning coming back in the future for my next subaru, as well as referring others to Laura at Matt Slap! More

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Great salesperson We worked with Laura Hart-Siano. She gave us lots of great information in a low-pressure and fun way. We felt very well taken care of! We worked with Laura Hart-Siano. She gave us lots of great information in a low-pressure and fun way. We felt very well taken care of! More

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Great salesperson Laura is a great salesperson and a great person. She goes the extra mile for your needs and will take care of all of your needs. I will recommend Laur Laura is a great salesperson and a great person. She goes the extra mile for your needs and will take care of all of your needs. I will recommend Laura for everyone. More

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Smooth, Perfect , And Very Honest. With NO SLIGHT OF HAND I have Got about 7 new cars from this Dealership and it seems like every time it gets better I will also add my name because I was so Pleased with Lau I have Got about 7 new cars from this Dealership and it seems like every time it gets better I will also add my name because I was so Pleased with Laura Hart-Siano and Larry Kidd with completing this NEW CAR Order and sale Perfect PS I love this car Don Hoback More

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Friendly, knowledgable, good price Tucker, Laura, and Michael were all prompt, patient, knowledgable, and friendly. Laura took us on a test drive, and as I drove, she pointed out the re Tucker, Laura, and Michael were all prompt, patient, knowledgable, and friendly. Laura took us on a test drive, and as I drove, she pointed out the relevant features of the Outback we eventually bought. More

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Laura H After looking locally in the DC area and dealing with some "not-so-helpful" dealerships we were more than happy to drive 2 hours and buy our new Outba After looking locally in the DC area and dealing with some "not-so-helpful" dealerships we were more than happy to drive 2 hours and buy our new Outback from Matt Slap and Laura H. Spoke and texted with Laura for a week before driving up to purchase. She answered every question and was patient with me (even on her day off). Once we arrived to purchase our car, everything was smooth and thorough. As far as car buying goes, I cannot think of a thing that could have been done better. We will recommend this dealer and Laura to our friends and family. More

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They must be doing something right. In December of 2011 my wife and I bought a 2012 Subaru Impreza wagon. We love the car so much that as soon as we finished paying it off we went ba In December of 2011 my wife and I bought a 2012 Subaru Impreza wagon. We love the car so much that as soon as we finished paying it off we went back for a 2016 Subaru Outback. Now we have two cars we love. I don't remember the name of the salesman that we bought the Impreza from. It was not the most pleasant experience as he was very much the typical car salesman and I had to haggle and initially walk away to feel confident I was getting a good deal. Needless to say, it was the car that sold me, not the salesman when we bought the Impreza. The second time around was different. Our saleswoman, Laura, seemed more sincere and straight forward compared to my previous experiences with both this and other dealerships. Part of that feeling may have been because I didn’t put much effort into haggling over price since I knew how popular the Outback is and knew if we didn’t buy it, someone else would. Dealerships are less likely to be flexible on prices of popular cars. But part of it is also certainly her demeanor while talking with my wife and I. She was professional, courteous and to the point. It made the experience easier. As a local school teacher, I would give her (and I suppose the dealership) an A+. After all, if they managed to sell us two new cars within 5 years, they must be doing something right. More

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Great experience with Matt Slap Subaru - my first one. I dislike buying cars and I am a contracts negotiator! Half of my experiences are bad (shell games, "good cop/bad cop" nonsense, last minute surprise I dislike buying cars and I am a contracts negotiator! Half of my experiences are bad (shell games, "good cop/bad cop" nonsense, last minute surprises...). This one, where I assisted a daughter in buying a used car was very pleasant. From dealing with internet sales, to being greeted by Laura H., to wrapping up the paperwork with Michael, the finance guy, all went smoothly. Laura was knowledgeable about cars, assisting me in coaching my daughter, and being patient as we rather thoroughly test drove a couple of cars. The negotiation process was pretty darn smooth too. Naturally, Laura was looking out for her dealership, while I was trying to get a reasonable deal. Fortunately, my research lead me to believe they were pricing the vehicle fairly from the get-go, so we did not have much to work through but what we did was done calmly, professionally, and ultimately, with a bit of humor. I'm looking for a Subaru dealer for life & I think I have found one! More

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