Laura Charlet
Laura Charlet at Gordie Boucher Ford Lincoln of Janesville
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Laura Charlet

Internet Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.6
52 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

4.6

52 Reviews

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52 Reviews of Laura Charlet

November 04, 2024

Dealership Rating
Employee Rating

Very nice and knowledgeable staff! Answered any questions I had about CX-50! Super clean Mazda showroom. More

by JULES04DS
Recommend Dealer
Yes

Other Employees Tagged: Shawn Feldman, Michael Lou

Nov 05, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

May 20, 2024

Dealership Rating
Employee Rating

Service was great, exactly as explained and estimated. Service was friendly, polite, respectful, and helpful . More

by sgleasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 13, 2024

Dealership Rating
Employee Rating

User friendly, no pressure to purchase and very helpful team. I understand some buyers may be in a hurry, please take time to go over technical and charging options and apps needed especially on EVs. For e More

by Jayjeezy1Jayjeezy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ted Harris General Sales Manager 608-754-5511

May 10, 2024

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Employee Rating

They’re alway so polite, listen to what you want , and try to accommodate you the best possible. They get your car serviced as quickly as possible.. Wouldn’t take my car anywhere other than here. The cust More

by SHELDONMURPHY75
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone

May 11, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Sheldon, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 01, 2024

Dealership Rating
Employee Rating

Great sales manager Mike Islami to work with. The product you sell is high quality and the Boucher dealer is good to work with. More

by rcnl1102
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

February 18, 2024

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Gordie Boucher, Joe Zipperer & other staff have helped me purchase multiple Ford vehicles & my latest Mazda CX5. They have all been wonderful to work with. Very honest & helpful. This is why I keep coming ba More

by MERRITT.ANDY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Hi Merritt, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

January 22, 2024

Dealership Rating
Employee Rating

Excellent service very clean very efficiently love my new vehicle very professional would recommend to anyone wanting a car great job More

by dniblock52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 19, 2024

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very easy to deal with, very friendly, vent out the way to answer questions, fast paper work More

by MIKEB785
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Warne, Reilly West

Jan 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Hi Mike, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

Jan 20, 2024

MIKEB785 responded

never had a better dealer ship

Jan 20, 2024

MIKEB785 responded

joe Warne is the best is the best sales person ever

Jan 20, 2024

MIKEB785 responded

easy to to get paper work done fast easy in and out

January 10, 2024

Dealership Rating
Employee Rating

I have purchased 2 vehicles from them in the last 8 years and both times Steve B. Was great! He helped me find what I wanted and made everything happen same day! Great overall experience! More

by ChasingAmyZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're so glad you enjoyed working with Steve! We will be sure to share your kind words with him! We appreciate your loyalty to our dealership and look forward to seeing you next time!

November 15, 2023

Dealership Rating
Employee Rating

Very good customer service and quality of workmanship. Always work with me even upon short notice. More

by Laura Honore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis , Cas Hauger

Nov 23, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Hi Laura, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

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