Laura Batten
Laura Batten at Phillips Chrysler Jeep Dodge Ram
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Laura Batten

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Laura Batten

November 08, 2024

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Employee Rating

Been a customer for years awesome service couldn’t be happier. Customer friendly great people More

by MDYER30
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 06, 2024

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Amazing experience love working with Jessica. She knew what we wanted and helped completely. Wonderful More

by kathrynfreyman
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Stevenson

Nov 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Jessica was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 03, 2024

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Brandon was pleasant to work with, no hard sell tactics. Finance also did not pressure me for any upsell services. Overall a great experience. More

by werner339
Recommend Dealer
Yes

Other Employees Tagged: Brandon White

Nov 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. Brandon, Laura, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2024

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Great experience, very smooth and professional. They answered all my questions and were very patient and polite. Thanks to Brian and all of the staff. More

by kpdpo17
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that Brian provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 31, 2024

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In and out for an oil change and tire rotation and watched a Marvel Movie. More

by rcramm76
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Novak, Brandon White

Oct 31, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 26, 2024

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Great customer service. Fast and efficient service. Friendly and professional staff, willingness to support and meet the needs of their customers without hesitation. I was More

by mybabygifts
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Recommend Dealer
Yes

Other Employees Tagged: Adrauth Perez

Oct 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 20, 2024

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This dealership got the job done quickly and delivered the car so the expedited process was nice. BUT the salesman said the car was being detailed and it showed up w all the same dirt marks that it had wh More

by Tattoostudio441
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

Oct 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 16, 2024

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Friendly people that listened to my needs and answered questions and suggested vehicles matching my preferences. More

by ronrrugh
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Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Jessica Stevenson

Oct 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Ron, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 16, 2024

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Employee Rating

Great service with this car purchase. Ken Wright is a fantastic Sales person. He is a 10 out of 10 More

by sarahdean76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Ken Wright

Oct 17, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Sarah, for sharing about your experience with Ken here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 15, 2024

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Employee Rating

They fixed my vehicle correctly. It took almost a week for parts to arrive, but that wasn't the service center's fault. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Moret

Oct 16, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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