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Laura Batten
Laura Batten at Phillips Chrysler Jeep Dodge Ram
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Laura Batten

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of Laura Batten

May 08, 2025

Dealership Rating
Employee Rating

Not pushy 13 more words of non pushyness to the point where I bought the car More

by stephen.d
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

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May 08, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 07, 2025

Dealership Rating
Employee Rating

Great Service! Had the unit I wanted. It was Clearly priced online and available same day. More

by Rickevans888
Recommend Dealer
Yes

Other Employees Tagged: Laura Batten

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May 07, 2025

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 24, 2025

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Employee Rating

CJ was phenomenal! He was great to work with, honest, knowledgeable and made us feel very comfortable. He went above and beyond. More

by cb0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, CJ Molinelli

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Apr 24, 2025

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 19, 2025

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Employee Rating

Philips has the friendliest people and the best cars around. I would not go anywhere else to buy a car they're great!!! More

by AGILLESPIE58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Ronin Rowland, CJ Molinelli

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Apr 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 19, 2025

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Employee Rating

You never answer the phone and you never called back, not what I would call good service. Dropped my truck off with four issues they took care of the two simple ones and did not even look at the other two li More

by Lovemyglock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon White

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Apr 21, 2025

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

April 18, 2025

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Employee Rating

It was nice cleaning and they worked and got things taken care of du du du da More

by hamm0465
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Michael Stickley

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Apr 18, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 12, 2025

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Employee Rating

Very helpful and professional and I would recommend anyone of my friends to visit this dealership More

by Larry.m.kerce
Recommend Dealer
Yes

Other Employees Tagged: Jessica Stevenson

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Apr 12, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

April 05, 2025

Dealership Rating
Employee Rating

Vehicle was delivered less than clean inside and out. Water stained exterior, dust and other filth interior. Detailed myself. Oil was not changed, will incur that cost as well. Gas tank was not full as p More

by Dpicard09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas Bivins

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Apr 07, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 02, 2025

Dealership Rating
Employee Rating

Really don’t want to be forced to fill this out. 15 word minimum seams a bit forced. Do better More

by BRIAN_MULLANY
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon White

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Apr 02, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 02, 2025

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Employee Rating

The dealership was clean. The service waiting room was also clean. It was a pleasant experience. More

by Eshamany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Bivins

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Apr 02, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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