Lars Backman

I was running late and I was was given excellent service and all the questions that I had were answered and all the questions that I had were answered More

by stephaniebrooks507 Verified Customer Verified Customer

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Good service. I wasn’t bothered by the dealership to buy more replacements or to fix things that “are broken”. They received my car, did the oil change and returne I wasn’t bothered by the dealership to buy more replacements or to fix things that “are broken”. They received my car, did the oil change and returned it to me no questions asked. The oil change took more than 2 hours, but I understand that it was during near the holidays, so maybe there weren’t enough technicians. I loved the free coffee More

by JOSUE.GOMEZ.HNDZ Verified Customer Verified Customer

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Really all went well. The service was good, the price was reasonable, the car was washed, and the coffee was drinkable. The service was good, the price was reasonable, the car was washed, and the coffee was drinkable. More

by LAWLEN2 Verified Customer Verified Customer

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i was very satisfied results on my vehicle. Did not have to wait very long. Did not have to wait very long. More

by wjnotes42 Verified Customer Verified Customer

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They sold me defected car. Possibly a lemon. I'm very disappointed. Becareful buy at ziegler in Schaumburg Possibly a lemon. I'm very disappointed. Becareful buy at ziegler in Schaumburg More

by edochoa1974 Verified Customer Verified Customer

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Pleasant associates, comfortable waiting room. Will definitely recommend Ziegler to my friends and family. Thank You. Will definitely recommend Ziegler to my friends and family. Thank You. More

by mrwax Verified Customer Verified Customer

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Well this is the second time I purchased a vehicle from Zeigler, the first one was a certified used vehicle second brand new never had any problems of anything.! Zeigler, the first one was a certified used vehicle second brand new never had any problems of anything.! More

by rachalandrew Verified Customer Verified Customer

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one hour inspection costing $240 is equal to $499000 annual earnings. Do you really think I will be back. My last visit resulted in the guy doing the work being fired because he was on drugs and didn't annual earnings. Do you really think I will be back. My last visit resulted in the guy doing the work being fired because he was on drugs and didn't put the bolts back on my front end. More

by brucedj Verified Customer Verified Customer

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Excellent service . The person was knowledgeable about the process and fast service. Shorter waiting time. The person was knowledgeable about the process and fast service. Shorter waiting time. More

by FRAJOROB Verified Customer Verified Customer

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My wife and I bought 2 cars at Zeigler chevy at the same time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall and we do not have the parts (do not know why it took so long for that). then when I went to leave my drivers seat was pulled up and my back rest was laying down, (not the way I left it), then I take my Traverse in for it's first oil change and I had made an appointment the week before and when I get to the dealership they tell me I do not have an appointment, and all the person did was say "oh well sorry" and walked away, I called the service manager and He finnially called me back and after a conversation he said bring it right back and they would get it done, then when I do get back to the dealership the service manager was on the phone and he said just go set down and he would get it taken care of, so I waited another hour to get the oil changed and the service manager comes in and hands me the paperwork and says your cars is parked out there, and walks away, at no time did the service manager or anyone else come talk to me about what had happened, there customer service is worthless they just don't care about customers. I would give a negative score if I could. More

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