Larry Surman

Norm Johnson has provided me excellent service twice. First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry Surman spent a considerable amount of their time helping me with a SiriusXM download issue on my new MDX. More

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Joe is the best sales associate at any dealership that I’ve ever worked with. He was most helpful with securing insurance and getting the tags for the vehicle. His knowledge of the Acura brand and this pa I’ve ever worked with. He was most helpful with securing insurance and getting the tags for the vehicle. His knowledge of the Acura brand and this particular car were top notch.He was a real pleasure to work with. More

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Marvin was fantastic- transparent, responsive, appreciated if he didn’t know the answer, he found it and responded quickly. appreciated if he didn’t know the answer, he found it and responded quickly. More

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I have known Ross for 12 years. I have been an Acura customer since 1996. I have leased cars every 3 years at different dealerships in the northern states. Since I moved to Flori I have been an Acura customer since 1996. I have leased cars every 3 years at different dealerships in the northern states. Since I moved to Florida, Naples Acura has been my dealership. Everyone is friendly and helpful in every situation. Ross is the best general manager I have ever met. He takes care of everything and everyone. A family member who also uses Naples Acura asked me if I had ever been in the service area. I was curious why she asked me that. She said that she had never seen such a clean floor in any car repair shop. Continuing with the Ross Levy review, he is trustworthy. He is like my Acura's personal doctor. And they have the best coffee latte. More

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Marianne is wonderful. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. She makes the mountains of paperwork She has to go through in order to complete your deal look easy. More

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I have engaged with Naples Acura for nearly 15yrs now and the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but the service is always impeccable. The GM Ross and our Sales Associate Norm, truly understand what it means to deliver not just a premium vehicle but also a premium experience when researching and purchasing a car. They have developed trust and that’s much harder to come by especially in our current day society. Well done gentleman! More

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My new 2024 RDX is the second vehicle we have purchased from Naples Acura. We are very happy with the folks at Naples Acura….all are professional, very knowledgeable when it comes to cars and very easy to from Naples Acura. We are very happy with the folks at Naples Acura….all are professional, very knowledgeable when it comes to cars and very easy to work with. Norman Johnston took very good care of us and saw that every detail was taken care of for us. I would highly recommend Naples Acura and especially Norm to anyone interested in purchasing a new vehicle. More

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Only got a quote from Larry at this time. He was very responsive with my request which I appreciated a lot. Will make an appointment for said service in the very near future. He was very responsive with my request which I appreciated a lot. Will make an appointment for said service in the very near future. More

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I wouldn’t go anywhere else. This is the best dealership in all the cars I’ve bought over the years. Michael “Sparky”, is excellent beyond words. He is professional, knows his This is the best dealership in all the cars I’ve bought over the years. Michael “Sparky”, is excellent beyond words. He is professional, knows his business and works with us. He knows what we like and he finds it for us. We’ve bought 3 cars from Michael and 5 cars total from Acura. I wouldn’t go anywhere else. You don’t get this kind of service anywhere. More

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Having just completed my second Acura lease with Norman Johnston, my experience was professional, cordial and very relaxed. Naples Acura's sales team understands its customers and a desire for upscale veh Johnston, my experience was professional, cordial and very relaxed. Naples Acura's sales team understands its customers and a desire for upscale vehicles at very fair pricing. The also respect "negotiation" and will work for a best offer. The fact that my salesperson will be around for my next vehicle shows real dedication and stability. I fully appreciated the considerable time Norman spent explaining all the new technology features of my vehicle. Naples Acura's service department is anchored by the most efficient and friendliest people that I have dealt with in years. One more kudo....the coffee machine is always working! More

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