Larry Riddle

Dominic did an Excellent Job in my search for a Tiguan. Jeff n Larry great to work with! Enjoying my new Tiguan this Christmas Season ! Jeff n Larry great to work with! Enjoying my new Tiguan this Christmas Season ! More

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Lakeland VW turned a potential negative situation into a positive outcome that I believe the owner would agree are his guiding principles. I had competing offer on identical 2026 Tiguan SEL R-Line Turbo tha positive outcome that I believe the owner would agree are his guiding principles. I had competing offer on identical 2026 Tiguan SEL R-Line Turbo that would not accept outside financing. I reached out to Carlos my sales person via text and phone conversations and was confident they could meet or beat my pending local offer pending physical inspection of my trade. After going back and forth for a bit with Jeff the sales manager over differences in competing bid over added accessories he did the right thing and honored the deal despite it having bunch of added items!! Was very smooth transaction and a great experience overall!! Kudos to the leadership team at this dealership for practicing what they preach on their website!! Was worth the hour and half drive from my home in Altamonte to get the deal that I wanted at my terms!! I wish that other dealers would follow their lead and not make car buying a pain and more of a pleasure like Lakeland VW did for me!!! Look forward to sending friends and family their way in the future!! More

by jeff.nardelli Verified Customer Verified Customer

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Great place, no pressure. Nice people. I would recommend to anyone that needs a new or used car. Nice people. I would recommend to anyone that needs a new or used car. More

by sal.ramos58 Verified Customer Verified Customer

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I have purchased several vehicles from Lakeland VW. Honest and fair deals, great customer service in and out within a few hours. Excellent service department! Highly recommend! Honest and fair deals, great customer service in and out within a few hours. Excellent service department! Highly recommend! More

by MONTERO1234 Verified Customer Verified Customer

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Ashleigh and now Jeremy do their best always to notify me on the progress of any work being done on my vehicle. I have dealt with Ashleigh for the past two years and she is great! One concern I had with my on the progress of any work being done on my vehicle. I have dealt with Ashleigh for the past two years and she is great! One concern I had with my last visit was my tires were not rotated as scheduled because the service technician said that after measuring the tread depth of my tires, being that the depths were good, my tires did not need to be rotated. My understanding is that tires naturally wear unevenly (e.g., front vs. rear, inside vs. outside), so rotating them moves them to different positions to ensure all four wear down at a similar rate, keeping tread depth uniform. This was the first time I ever heard that. More

by pjmedina Verified Customer Verified Customer

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I purchased a 2022 Tiguan R Line after test driving it. Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fi Drove back to Orlando and noticed a strange and very obvious whirring sound in the front suspension. It’s back in their service department being fixed with over $3k of parts. It’s covered under warranty and the staff have been exceptional, however, I’m not sure why the issue wasn’t noticed and resolved before putting it up for sale. I’m now a little concerned about what the future holds for this car? More

by sean.cary Verified Customer Verified Customer

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I had an outstanding experience at this dealership from start to finish. The staff I worked with (Dominic and Larry) were friendly, helpful, patient, honest and genuine. Dominic completely changed my view start to finish. The staff I worked with (Dominic and Larry) were friendly, helpful, patient, honest and genuine. Dominic completely changed my view point on how I feel about dealerships in such a positive way. I am very happy with my purchase and would confidently recommend this dealership to anyone in search of high quality service and a trustworthy team. More

by Mjbailey1207 Verified Customer Verified Customer

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No pressure sales, lots of helpful advice. Awesome staff! Will definitely refer friends to them. Awesome staff! Will definitely refer friends to them. More

by GIGI6464 Verified Customer Verified Customer

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A pleasant surprise with no sales pressure but helpful, knowledgeable staff. Worth my drive from Saint Petersburg! knowledgeable staff. Worth my drive from Saint Petersburg! More

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Very Disappointed With the Service Department I brought my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, the my car to VW Lakeland and clearly explained several issues, including the ongoing start/stop problem. Instead of checking everything I mentioned, they focused only on the most expensive repair and ignored the other concerns. My car still has the same start/stop issue, and nothing was done about it. I gave VW Lakeland another chance, but it feels like nothing has changed. The service department still seems more interested in upselling than actually fixing the problems I bring in. Unfortunately, I’m left with the same impression as before a dishonest and unhelpful dealership. I won’t be returning. More

by NOBELHERRERA Verified Customer Verified Customer

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