Larry Ramirez

Treated me fairly I am a repeat customer and have been treated respectfully and fairly every time. I will return to this dealership for service or my next purchase. I am a repeat customer and have been treated respectfully and fairly every time. I will return to this dealership for service or my next purchase. More

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Customer service review I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it I take my vehicle to North Side Ford for the quick and quality service they provide. I drop off my vehicle knowing it is in good hands and come get it when it is ready. The service technicians keep their focus to complete their work and get to the next customer promptly. They are curteous and respectful of your needs. The sales team are always helpful and able to answer our questions and give us details on the vehicles for sale on the lot. The facility is always in nice condition and if you make it out during holidays, you may get a free snack or lunch. When we go to the dealer, NorthSide Ford is an automatic decision. More

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Finance and sales will try to screw you! Lots of secrecy and double talk. I have never had a car buying experience go so wrong and I am still finding out things they pullled a month later. Lots of secrecy and double talk. I have never had a car buying experience go so wrong and I am still finding out things they pullled a month later. Give them a honest survey on the Ford survey and they will try to get you to enhance your survey with petty car washes and free line jobs. They are trying to keep a refund from unused warranty on my trade in as part of the payment for my new truck. I specially told them no and they snuck it in anyway. I have been waiting and checking the mailbox for a month for that rebate which was close to $3000 only to call today and find out they were trying to keep it. The finance manager even told me during closing that i was getting a refund back from the warranties and also my gap insurance from the previous loan. I have not received one cent. When I called he said it was a separate form to sign that said I was forfeiting the refund. I have no such form in my paperwork. He said we could take it off and the loan and payment would go up even though I agreed on an amount to be financed on the buyers order. Shady does not do justice to this dealership. I warn anyone and everyone to stay away and I mean far away! More

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I got what I wanted They provided me everything I needed in information and worked with me until we both got a good deal. Larry knew his stuff and made the experience rel They provided me everything I needed in information and worked with me until we both got a good deal. Larry knew his stuff and made the experience relaxed. More

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Escaping my Altima Larry fought to get me a car, and to get me a payment that I needed. I had come in from another dealership in town, frustrated and absolutely spent. M Larry fought to get me a car, and to get me a payment that I needed. I had come in from another dealership in town, frustrated and absolutely spent. My parents have bought two cars here and so I came by to visit. Larry found me the car I wanted, and came up with some numbers that would work for me. Thank you all for your exceptional service! More

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Best experience ever Best place to buy a new vehicle. The process is smooth and the salesman are very knowledgeable. I will never buy my vehicles anywhere else. I will alw Best place to buy a new vehicle. The process is smooth and the salesman are very knowledgeable. I will never buy my vehicles anywhere else. I will always come here from here on out. More

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By far the best customer service you could ask for! My fiancé and I just purchased a new Ford Escape and the staff was incredible. Making such a big purchase can be a little overwhelming, especially wh My fiancé and I just purchased a new Ford Escape and the staff was incredible. Making such a big purchase can be a little overwhelming, especially when you're six months pregnant. Larry and his manager Charlie really went above and beyond to make this a positive buying experience. Sometimes it's the little things that count and the vehicle did attract us but the personnel sealed the deal. I'd recommend this dealership to anyone, they really do care about their customers. More

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go-larry-go larry made me and my wife, very comfortable, buying a car. it's an experience very few can do. he is a go to guy. larry made me and my wife, very comfortable, buying a car. it's an experience very few can do. he is a go to guy. More

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