Larry Kidd | Page 15

Everyone at Northside Lexus was very welcoming and made our car buying experience enjoyable. Our salesman, Larry Kidd, had integrity and was very experienced and knowledgeable. Brent Penn made financing si our car buying experience enjoyable. Our salesman, Larry Kidd, had integrity and was very experienced and knowledgeable. Brent Penn made financing simple and painless. More

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Awesome Customer Service Would recommend this dealership and salesman Larry Kidd to anyone. After having been misled by a couple of other dealerships Larry and Northside Lexus Would recommend this dealership and salesman Larry Kidd to anyone. After having been misled by a couple of other dealerships Larry and Northside Lexus have restored my faith in the auto buying process. Will definitely return for my next vehicle purchase. More

by rendon009 Verified Customer Verified Customer

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Beautiful building good prices I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspec I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspection. I thought that was odd because they knew I was coming for almost a full week a head of time. We didn’t negotiate the price, because it was listed very responsible. However, the finance guy was short and we could tell he was irritated. Our credit score is excellent and I knew they could offer in house finance at a lower rate. I had shopped at other Lexus dealerships and they told me. At the end we were waiting for one more bank to come back with the rate and he seemed to think it wouldn’t be better and we should just go a head and settle for the 3.8 something. We told him we needed to go talk in private and he called back with a 3.33. I wanted a 2.9 but at this point I just wanted to get out of there. We arrived around 10:15 pm and didn’t get out of there until almost 4pm! We bought a Certified 2019 ES hybrid. Our salesman Larry was nice and seemed like a honest man: More

by serena_rose10 Verified Customer Verified Customer

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A Great Dealership We have been looking at Lexus for a long time and decided to go check out the new dealership at Northside Lexus. We mad an appointment with Larry We have been looking at Lexus for a long time and decided to go check out the new dealership at Northside Lexus. We mad an appointment with Larry Kidd, arrived and he was ready for us to look at the vehicles we wanted to see. Funny thing is that we ended up purchasing a vehicle that was not on our list and thanks to Larry, we found a perfect match for us, a Lexus ES 350. We love this car and if you are looking for a great sedan, which we were not, still look at the ES 3550 and talk to Larry, you will be glad you did. More

by Ray & Cynthia Verified Customer Verified Customer

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Great selection and customer service Larry was very knowledgeable about the difference between the years of the car. He was respectful and helpful. I didn’t feel pressured. I would recomm Larry was very knowledgeable about the difference between the years of the car. He was respectful and helpful. I didn’t feel pressured. I would recommend this dealership and Larry Kidd to a friend.? More

by DCBT Verified Customer Verified Customer

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Great Experience and excellent service! Great place and great service! Highly recommended! The new location is very nice and everyone was friendly and answered all our questions. Larry did a Great place and great service! Highly recommended! The new location is very nice and everyone was friendly and answered all our questions. Larry did an excellent job! More

by THESTOVALLS Verified Customer Verified Customer

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Salesperson Larry Kidd was a very nice salesperson to deal with. He was patient and follow through.i would highly recommend him.. post sale, he contacted me to ma Larry Kidd was a very nice salesperson to deal with. He was patient and follow through.i would highly recommend him.. post sale, he contacted me to make sure i was happy More

by CHARLIEHOANG Verified Customer Verified Customer

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Great experience The whole staff was very professional and accommodating. Thanks Larry Kidd for a great sales experience. Drove up from San Antonio and glad I did. The whole staff was very professional and accommodating. Thanks Larry Kidd for a great sales experience. Drove up from San Antonio and glad I did. More

by WHALETAIL7 Verified Customer Verified Customer

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My experience The minute we walked in the dealership everyone was very friendly and all smiles. The salesman and the financial guy Caleb was very nice dependable an The minute we walked in the dealership everyone was very friendly and all smiles. The salesman and the financial guy Caleb was very nice dependable and knowledgeable. More

by MJBRILEY Verified Customer Verified Customer

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As a luxury car dealership, dont forget the little things Having been a NS Lexus customer before I made the move to purchase a used BMW from the dealership recently. My expectation from previous encounter le Having been a NS Lexus customer before I made the move to purchase a used BMW from the dealership recently. My expectation from previous encounter lead me to return. I guess my lower rating is based on small things, attention to detail which I would expect from a Luxury car dealership. First of all, I felt I got a very good price on the vehicle. These were small things, but small things tend to lead to an overall impression of the experience. We gave an extra day to get the car prepped for pick up, arrived at noon the car was not ready, so they prepped the car,, but I had to put the floor mats in myself when I got home and the inside of windows needed to be cleaned. A small thing that could have easily been handled during prep. Lastly, we are almost 10 weeks since the purchase and no second key has been delivered. Since I felt there was no sense of urgency from NS Lexus to resolve this issue after suggesting it a few times, I ordered a key from BMW myself. Those are not cheap, but it was necessary, this is something that should have been dealt with. Again, you should expect more from a luxury dealership. I am certain they can correct this sort of behavior with a little more focus and follow thru. More

by RR1975 Verified Customer Verified Customer

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