Larry Jimenez
Larry Jimenez at Audi Livermore
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Larry Jimenez

Parts Consultant

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Larry Jimenez

December 29, 2024

Dealership Rating
Employee Rating

Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

by luispp2000
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Recommend Dealer
Yes

October 04, 2024

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Livermore Audi provides expert service on he maintenance of my eTron A3. The service reps are knowledgeable and friendly making the experience at Livermore Audi easy and comforting. More

by johnclederes
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Recommend Dealer
Yes

September 30, 2024

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Appreciated the parts department follow-up status phone call on the part that I ordered . More

by ALEPATTER
Service Communication
Recommend Dealer
Yes

September 08, 2024

Dealership Rating
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Nancy is fabulous in doing the right things for you. She will bend over backwards to help you. Everyone at the dealership has been great. More

by RJLAR
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Recommend Dealer
Yes

June 08, 2024

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Great service from start to finish. I have leased two Audi’s from Livermore Audi and the customer service has always been top notch ! More

by Fovel
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Recommend Dealer
Yes

November 05, 2023

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Great customer service with recent visit in getting a new supply at parts department and the help from the service advisor Faith. More

by SLINPTL
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Faith Clark

September 09, 2023

Dealership Rating
Employee Rating

Test drove my 1/40 B5 S4 for an airbag recall for 20 miles and ruined the master cylinder and slave, i will never bring my car back to audi Livermore if i could give 0 stars i 100% would. Can only ima More

by Adeebr
Service Price Transparency
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Recommend Dealer
No
Sep 15, 2023

Audi Livermore responded

Hello Adeebr, I appreciate you sharing your concerns with your Audi service. In the interest of learning more about your review, we have attempted to locate the details of your visit but we are unable to match your profile details to our customer records. I would appreciate the opportunity to gather more information from you, so that we can investigate properly. If you are willing, please contact me directly at 925-245-4971 or jcheng@audilivermore.com. Thank you, Johnny Cheng, Service Manager

August 23, 2023

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Employee Rating

Very professional, cooperative, helpful in any way possible & empathetic. Cannot find a bad thought & even brought Nohas bagels as a THANK YOU. More

by RJLAR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Nancy Frasula, Adrian Bejar , Ivan Esqueda-Aguilar, Nick Omar

April 14, 2023

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Employee Rating

Fast informative service provided every time I’ve been in; never had to go back a second time to have anything resolved! More

by DAVID.BOWMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Bejar , Sayed Akbari, Ivan Esqueda-Aguilar

Dec 29, 2023

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 13, 2023

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Employee Rating

Fast and friendly service, was expecting to wait long and didn’t have to and I was there in the morning during the week too More

by CHRISTIANSEN_ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ismael Dastagirzada, Adrian Bejar , Ivan Esqueda-Aguilar

Dec 29, 2023

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

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