Larry Friday

The service was absolutely amazing. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else. They went above and beyond. I give them 5 out of stars. I will never take my car to any place else. More

Report | Print

I was sold a LEMON ! 1. I purchased a used Infiniti QX60 from Freeman Hyundai, after driving it for three months thick white smoke started coming out the exhaust pipe. 1. I purchased a used Infiniti QX60 from Freeman Hyundai, after driving it for three months thick white smoke started coming out the exhaust pipe. When I took it to be looked at there was slugging from the oil never being changed, even though there was an oil change sticker from freeman Hyundai said they changed it. 2. I took it back to them to see what they would do, I was told by a manager, there’s nothing that could be done cause they are not a Infiniti dealership. 3. I was then told after two days of them having my car, what they could do was an even trade, I purchased a car 4000$ less that what I had, only for them to somehow add the $4K and tell me due to inflation, taxes and title that’s the number they got. 4. I also asked about the $4000 down payment I put on the first car, I was told by the finance manager the best he could get me back was 1500$, he then adds it on to my amount being financed. 5. It’s been a month and the 1500$ I was told I was getting back by Steven VanLooy and the finance manager, they still have no update on that even though they got the check from Ally Auto for the car. The used car sales manager told me they buy cars from the auction, this time they purchased and sold the wrong one. I DO NOT recommend buy a used car not a new car from this lot. More

Report | Print

Went in for a scheduled appointment (appt was scheduled 3 weeks in advanced) for recall repair for my Genesis. No one in service had any idea about the scheduled appointment and the reason provided as that t weeks in advanced) for recall repair for my Genesis. No one in service had any idea about the scheduled appointment and the reason provided as that the appointment reminders are auto generated and Freeman doesn’t have the part available to service the recall. Makes no sense why schedule an appointment when you don’t have the part or even a decency to call and notify regarding lack of replacement part availability in advance. Again, the dealership sent out reminder for servicing the recall appointment via email and text. To all Genesis owners please don’t take your car for recall that’s been issued by Genesis to Freeman Hyundai Genesis in Irving, Texas. This recall is safety related and issue is reported to NHTSA as well. I don’t think this dealership is ready to service recalls on Genesis. For sales they can sell Genesis but for servicing Genesis products they are not ready yet. More

Report | Print

great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work More

Report | Print

Great service. The entire service department is friendly and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. and respectful. Always greeted with a happy person. The waiting area is very comfortable and relaxing. Overall great experience. More

Report | Print

Good service Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes More

Report | Print

Best Service Dept in Dallas-Freindly staff, Wash and clean vehicle is a Bonus. Nice clean waiting room and fast service, excellent coffee,clean restrooms clean vehicle is a Bonus. Nice clean waiting room and fast service, excellent coffee,clean restrooms More

Report | Print

The staff was courteous, my appointment was timely. I was pleased with the pricing. I would definitely recommend Freeman Hyundai to my family and friends. was pleased with the pricing. I would definitely recommend Freeman Hyundai to my family and friends. More

Report | Print

Very friendly and quick! Everyone is always so friendly and fast service. I believe they are honest when telling me what I need done. I would highly recommend my friends and f Everyone is always so friendly and fast service. I believe they are honest when telling me what I need done. I would highly recommend my friends and family. More

Report | Print

Good job always a pleasure working with such friendly people at Freeman Hyundai...Good service every time thank you for all the hard work....I will recommend F always a pleasure working with such friendly people at Freeman Hyundai...Good service every time thank you for all the hard work....I will recommend Freeman Hyundai to friends and family More

Report | Print