Larry Floyd | Page 2

We had an incredible experience at the Jeep dealership in Cumming! From the moment we arrived, we felt genuinely welcomed and valued. We were specifically referred by a friend who has purchased multiple vehi Cumming! From the moment we arrived, we felt genuinely welcomed and valued. We were specifically referred by a friend who has purchased multiple vehicles from Tyler, and now we completely understand why. Tyler was exceptional—extremely knowledgeable, patient, and genuinely invested in helping us find the right fit. He spent real time educating us about each vehicle and listened carefully to what we were looking for. We never felt rushed, and his product knowledge was hands-down the best we’ve encountered. After test driving several vehicles at other dealerships, no one else came close to the level of attention and expertise we received from Tyler. A special shoutout to Larry, the sales manager, who not only introduced himself but took the time to sit down with us and chat about our needs. That personal touch made a big difference—you rarely see that level of involvement from management elsewhere. Even the young team member who detailed the car was friendly and professional—it really was a top-to-bottom great experience. We can’t say enough good things about this team and will absolutely be referring anyone we know who’s in the market for a vehicle. This is exactly how car buying should feel. Thank you, Tyler, Larry, and the whole team! More

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Bill smith was amazing at helping with my new jeep. Extremely knowledgeable and patient. Chris and DJ were awesome as well with putting the deal together and getting me the best finance rate possible. Extremely knowledgeable and patient. Chris and DJ were awesome as well with putting the deal together and getting me the best finance rate possible. More

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Bill Smith was fantastic to work with. His sales manager and finance department was wonderful as well. His sales manager and finance department was wonderful as well. More

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I had a fantastic experience working with Tyler Grant. From the moment we started talking, he took the time to truly understand my needs. What really stood out was how he wrote everything down on paper—a From the moment we started talking, he took the time to truly understand my needs. What really stood out was how he wrote everything down on paper—a simple yet incredibly effective way to ensure nothing was missed. It showed genuine care and attention to detail. Not only did he listen carefully, but he also worked with me to find a great deal. His professionalism, patience, and customer-first attitude made the entire process smooth and enjoyable. Highly recommend to anyone looking for a thoughtful and trustworthy salesperson! Thanks to Tyler, Larry for a wonderful car buying experience! More

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Being in the market for a new full size truck we decided look at Troncalli look at Troncalli More

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Being in the market for a new full size work truck, we decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels inclu decided to go to Troncalli in Cumming to check out Ram trucks. The inventory was really nice. They had several trucks in different trims levels including what I was looking for, the Tradesman and Bighorn. While there, we worked with Bill Smith from the sales department. Bill was fantastic! Down to earth and highly knowledgeable about the two trucks I was deciding between. He pulled both trucks up front so I could do a side-by-side comparison. Showing the features of both trucks, Bill helped with my decision. For my purposes, the Ram 1500 Tradesman Quad cab with 6’ 4” bed was the winner. Bill was a pleasure to work with and I would recommend giving him a shot at your business! I’d also like to thank Glenn Ballew in the finance office for making that process as painless as possible. He’s a clever man that knows his job inside and out. I also got some “top-shelf” customer service from the parts department in picking out some nice side steps for our new truck. Specifically, thank you Will Manous for the advice. More

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Troncalli goes above and beyond to meet a customers needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. needs. In particular the salesman, Kurt Taylor. This gentleman is extremely knowledgeable about cars and cares deeply about each and every customer. He’s honest, he’s kind, and he wants you to leave the dealership with the vehicle that meets both your financial needs and your personal expectations. Kurt makes a low pressure sale. Most importantly, Kurt hears you and keeps your stated needs in the forefront throughout the entire process. Not only did I walk away with a fabulous vehicle, but I walked away feeling cared for. More

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Bill was great and was able to make the deal we needed on our new car! Made the experience painless and easy. This is our second car we bought from him and he came through again for us! Our daughter is even our new car! Made the experience painless and easy. This is our second car we bought from him and he came through again for us! Our daughter is even looking to buy a car from him! Best car salesman we have had the pleasure working with, hands down! More

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In general, the car buying process is no fun. With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at T With such a large purchase, trust & transparency are a must and after weeks & weeks of searching, our guards were up, so to speak. However, Bill at Troncalli in Cumming, GA made that process more enjoyable. His customer service was excellent from the moment of our first phone call. He met & exceeded any requests & inquiries I had. He spent a lot of time with us while both my husband & I took turns test driving and checking out the car we were interested in. He was very attentive with a kind personality and a great sense of humor. We also met the Sales Manager, Larry who gave us a better offer on the car. Overall, it was the service & attention combined with the better offer that helped us decide do business with them! More

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Royce was awesome to work with. He answered every question I had, and we were able to find a great vehicle. I couldn’t be happier to work with Royce, Luis, Larry and Thomas at Tronc He answered every question I had, and we were able to find a great vehicle. I couldn’t be happier to work with Royce, Luis, Larry and Thomas at Troncalli. 5 star dealership. More

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