Larry Cash,Sr

I cannot say enough about the wonderful folks at MB Annapolis. I walked in cold -- no appointment, no referral -- looking to trade my Lexus for a new mom car, as I was 5/6 months pregnant at the time. Annapolis. I walked in cold -- no appointment, no referral -- looking to trade my Lexus for a new mom car, as I was 5/6 months pregnant at the time. I wanted something spacious, sleek and most of all, safe for my first child, but it also needed to fit the role of a "hot mom car for me to bite." My family had owned MB's most of my life so I was very familiar with the quality but had never ventured into the waters myself. I was serendipitously paired with Darrell Gough and the rest is history! Not only did Darrell make me feel at home and like family, he treated my mother, father and husband with the same kind hospitality (which speaks to his patience because I had each of these members of my family come in with me on separate occasions to get their opinions on my prospective car and the dealership). I spent several weeks going back and forth about which vehicle I wanted. Darrell was incredibly patient with me, even coming in on his day off to tend to my inquiries. I must also give a shout out to Dean who went above and beyond to ensure I got the EXACT AMG I wanted. When it was all said and done, I not only got what I wanted, I got more -- with additional features that I was happy to accept! Everyone I encountered in the dealership was incredibly kind, from the receptionists to the service team. They truly want you to feel safe and at home. It is safe to say, I have been converted to a Mercedes-Benz Woman for life. As long as Darrell is in his office, I will be a customer in Annapolis. Wouldn't want to work with anyone else! Thank you all for everything! More

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Excellent service. Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy Extremely clean showroom. Kind and friendly staff. Awesome sales persons. Financial processing out was speedy More

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Arnita not only provided superior customer service, she was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. was very knowledgeable on all the amenities of the vehicle. She was extremely patient and did not mind addressing all of my questions and concerns. More

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My husband and I recently became part of the Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by Mercedes-Benz family, and our experience at Mercedes-Benz of Annapolis was exceptional from start to finish. Upon arrival, we were warmly greeted by the front desk staff. Shortly after, we were introduced to Darrell Gough, who became our car salesman. Darrell was incredibly professional and demonstrated an impressive knowledge of the Mercedes-Benz brand. He patiently and thoroughly explained the features of our vehicle, ensuring we were comfortable and confident with our purchase. If you’re ready to buy a Mercedes-Benz and are looking for someone with integrity and expertise, we highly recommend Darrell to guide you through the process. He is, without a doubt, the best Sales and Leasing Consultant at Mercedes-Benz of Annapolis. We’d also like to give honorable mentions to Dean Cunningham, Sales Manager, and Larry Cash, Business Manager, for their support and excellent service. More

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This was my first Mercedes purchase and Arnita made the experience eventful. She was exceptional, knowledgeable and very patient. experience eventful. She was exceptional, knowledgeable and very patient. More

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Really cool to work with. She worked within my budget and sold me a great car. She worked within my budget and sold me a great car. More

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Quickly responsive and easy to work with. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. Was able to get a car transferred from another dealer within days and gave a us a great offer on our trade in. More

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Worst ever! Sales know nothing about cars and there’s nothing 1st class about it! Sales know nothing about cars and there’s nothing 1st class about it! More

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Kudos to Derek! He was an amazing salesman and knew quite a bit about the car. Took the time to show us and set up quite a few options on the SUV. He stayed in commu He was an amazing salesman and knew quite a bit about the car. Took the time to show us and set up quite a few options on the SUV. He stayed in communication with both my husband and I to make the process smooth. Very personable and we even enjoyed conversations about his cat. We also had a great experience with the dealership. From the receptionist all the way to the finance office. Larry was our financial manager and we had worked with him before and the experience was great both times. Thank you team at Mercedes Benz of Annapolis! More

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If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had other buyers calling her for that vehicle, she stuck to my side and got me my C class. She made the process so smooth and so easy to work with and definitely understands your situation. If you come to this dealership, just ask for Mia, you won’t regret it. More

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