Larry Bennett

Horrible experience. Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, Purchased a new car, was called to come get my plate number, color on the paper was different from the actual car color. When I complained about it, I was told they can’t do anything about it, that I should go online and change it myself. When I insisted they fix it, I was left unattended for a long period of time. No one took responsibility for the mistake. They’re all acting unbothered. More

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We went to check out a car for our son when we got there the car has been wrecked however we were not told we try to negotiate and the only thing we were told is enjoy another car at a different dealership the car has been wrecked however we were not told we try to negotiate and the only thing we were told is enjoy another car at a different dealership we drove a long ways to be fooled and to try to be tricked I would not trust this place at all. The disrespect and insult comment was definitely unnecessary and very unprofessional as well as the salesman. More

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Worst Mazda dealership ever Probably the worst Mazda dealer in the universe ever...Period...sales...service...or any other deal Do not look at this dealership ever....this my Probably the worst Mazda dealer in the universe ever...Period...sales...service...or any other deal Do not look at this dealership ever....this my simple advice to all More

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Was unhappy I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out I ran into a situation at Jeff Hass where through a communication breakdown In a Dept felt like I was treated unfairly. The general manager went out of his way in an attempt to rectify the situation. He earned my respect with his efforts. I reallly believe overall this dealership cares about its customers. More

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Best Dealership in Houston. Jeff Haas are exceptionally professional and friendly with southern hospitality as standard. The timely service ensure efficient and informed decision Jeff Haas are exceptionally professional and friendly with southern hospitality as standard. The timely service ensure efficient and informed decision making. There is no over the top hard sell and no fancy false displays. If you want a sales experience that sells you an excellent car at an affordable price, Jeff Haas is your dealer and Kortney Malito is your finance manager. More

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New car joy Just bought a Mazda CX-5 from Sutoyo Sugiharto at Jeff Haas. Very helpful, low pressure salesman. Just what I needed. Two days and already at 250 mil Just bought a Mazda CX-5 from Sutoyo Sugiharto at Jeff Haas. Very helpful, low pressure salesman. Just what I needed. Two days and already at 250 miles. Love this car!! More

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An excellent experience Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost Well, I took my old Mazda Tribute in for service and discovered the most unfortunate news from Allan Hempel... Terrible engine trouble that would cost more than half of what Kelly Blue Book said the thing was worth even if it were in pristine condition. So it was time to shop around. I looked around online, searching for the kind of car I wanted. I was under no specific loyalty to Mazda. I did test drive a Mazda CX-5 before leaving and the experience with Ray Maxa was spectacular. I'll be brutally honest, I've never, EVER had a test drive experience like I did with Ray. Not only did Ray encourage me to take the car through it's paces, he pushed me to take the car to emergency situations just to see the safety features and performances. In an empty parking lot I was reluctant to, but eventually encouraged to slam the accelerator until I got to about 50 MPH and then slam the breaks... Did I mention we did this even in the rain? I walked away from that experience knowing exactly how the CX-5 would perform in poor weather. Still, being the responsible car buyer, I left the Jeff Haas Mazda dealership to check out some other dealerships, namely the nearby Toyota and Nissan dealerships. One thing Ray did that spoke volumes was not only was he not pushy about me just signing papers right then, he actively encouraged me to go try the other dealerships, try the other cars out... He is so confident in the Mazda product that he simply stated that he knew I'd be back. So I went... Neither dealership would even consider allowing me to do the 50 to 0 test in their cars. Both dealerships were fairly pushy about trying to get me to sign the papers there, buy the car, save me a trip to the other dealerships (I told each dealership that they were my first visit to get their reactions/opinions about the other cars I had in mind). The Toyota dealership was probably the most funny with their response. They offered to sell me a used CX-5 they had just to save me the trip to Jeff Haas Mazda... Well, long story short, I'm the proud new owner of a 2015 Mazda CX-5. Ray was my primary contact, but I also had interactions with a few others, including Rob Morrison and Larry Bennett, Allan Hempel in Service, as well as a few others in the front office whose names I don't see on the list. Unfortunately I am awful with names and am not near their business cards at this time but I wanted to get this review out there to show my thanks and appreciation to the wonderful employees at Jeff Haas Mazda. If the rest are remotely as helpful and engaging as those I've tagged, then you honestly can't go wrong. More

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This is my third Jeff Haas Mazda and I would not hesitate to buy another. All of the people are very helpful, friendly and sincere. I have recommended Jeff Haas Mazda to others and will continue to do so. to buy another. All of the people are very helpful, friendly and sincere. I have recommended Jeff Haas Mazda to others and will continue to do so. The dealership is always clean, has a good selection of cars, and is convenient. Robert Bishop More

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Enjoyed working with Larry--he managed to find the exact car I wanted with the extras my wife and I both wanted on our new car. And the price was well within the price we expected to pay after doing some re car I wanted with the extras my wife and I both wanted on our new car. And the price was well within the price we expected to pay after doing some research on the net. The trade in allowance for the Honda was very appropriate as well. I was impressed with the dealerships ability to get the exact car I wanted, size, color, extras, and have it on the lot ready for me within the time promised. All in All a very pleasant experience. Thank You, Bill Johnson More

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After being thoroughly disgusted with the internet sales people at Russell & Smith Mazda I e-mailed Larry Bennett at Jeff Haas. From his initial reply to the time I drove off in my new Mazda 3s Sport Larry people at Russell & Smith Mazda I e-mailed Larry Bennett at Jeff Haas. From his initial reply to the time I drove off in my new Mazda 3s Sport Larry was friendly, courteous, informative, and more interested in finding the car I wanted than just selling me something. There was no pressure to buy and my questions were answered fully and completely. Darlene was helpful in suggesting extras I might want but did not continue to try to sell me something after I declined it. Danyel zipped me throught the financing and explained everything as we went along. The entire time I was in the dealership I met nothing but friendly and helpful people who made fresh coffee for me and made me feel like a friend rather than a customer they might never see again. I cannnot recommend Larry too highly and I will definitely recommened both Larry and the Jeff Haas dealership to everyone. Russell & Smith lost a sale by being too pushy, not answering questions, and continuing to send me useless e-mails after I told them to stop. Everything about their internet sales people was pushy and seemed desperated to sell me a car, not the Mazda 3 I asked about, but virtually everything else in their inventory. If you want to be treated fairly and honestly and receive professional service, go to Jeff Haas Mazda and see Larry. More

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