Lani Roy
Lani Roy at Porsche Sugar Land

Lani Roy | Page 3

Service Advisor

Porsche Sugar Land

13426 Southwest Fwy
Sugar Land, TX 77478

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5.0
37 Reviews

Originally from a small town in southern Louisiana, Lani never imagined she would one day represent a brand as iconic and distinguished as Porsche. She began her automotive career in 2011 as a receptionist at her local Chevrolet dealership while pursuing a bachelor’s degree in sociology. Driven by ambition and a desire for growth, she advanced through several roles before realizing it was time for a new challenge. Lani took a leap of faith, relocating to Texas and joining the Porsche North Houston team. She later transferred to Porsche Sugar Land, where she started in an entry-level service position and quickly rose to the role of service advisor. Her journey has been one of determination, growth, and personal reward. Known for the warmth and hospitality that define her Louisiana roots, Lani brings a welcoming and personable approach to every client interaction.

5.0

37 Reviews

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37 Reviews of Lani Roy

January 25, 2026

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Excellent service quick on time all the team provided courtesy in every single aspect keep doing great job More

by mode26
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins

Jan 27, 2026

Porsche Sugar Land responded

We appreciate your fantastic feedback! Our team at Porsche Sugar Land is committed to delivering timely, courteous, and high-quality service. Thank you for choosing us! We look forward to seeing you again.

January 24, 2026

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My first choice for service on my 2013 Boxster. Matt was accommodating to me as a new to Porshe owner. Matt answered a series of questions about how Porshe Sugar Land service department functions. More

by Dan Wardrop
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Recommend Dealer
Yes
Jan 27, 2026

Porsche Sugar Land responded

Thank you, Dan, for your thoughtful review and for choosing Porsche Sugar Land as your first service destination! We’re glad Matt provided helpful guidance as you get to know your Boxster and our service process. We look forward to supporting you throughout your Porsche ownership experience.

January 22, 2026

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I can't say enough about Lani. She is helpful, knowledgeable, and honest. She explains what needs to be done and is willing to take the time to explore different options when neces More

by bfrank52003
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Recommend Dealer
Yes
Jan 23, 2026

Porsche Sugar Land responded

Thank you for the kind words about Lani and our facility. We’re proud to offer a hassle-free and transparent service experience at Porsche Sugar Land, and we’re glad that stood out to you. We appreciate your continued trust in our team.

January 21, 2026

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Lani is always great to work with. Keeps me up to date with what's happening and is always on time. Porsche Sugar Land #1! More

by Kevinrkan
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Recommend Dealer
Yes
Jan 23, 2026

Porsche Sugar Land responded

Thank you, Kevin! We’re happy to hear Lani continues to provide timely and reliable service. Your loyalty means a lot to us, and we’re honored to be your go-to Porsche center.

January 06, 2026

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Porsche Sugar Land provides great service. The staff is always polite and the customer service is excellent. Highly recommended! More

by saurabbhatia
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Recommend Dealer
Yes

Other Employees Tagged: Matt Blevins, Jason Sarmiento

Jan 06, 2026

Porsche Sugar Land responded

Thank you for the great feedback! We're glad our team provided excellent service. Your recommendation means a lot to all of us at Porsche Sugar Land.

December 31, 2025

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Very professional staff with warm welcome. My service advisor Lani keeps me updated. The car is returned to me all clean and shiny! More

by jjwongusa
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Recommend Dealer
Yes
Dec 31, 2025

Porsche Sugar Land responded

Thank you for the 5-star review! We're glad Lani and the Porsche Sugar Land team delivered a professional and welcoming experience. Enjoy your clean, shiny ride,

December 28, 2025

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Had a great experience at Porsche of Sugarland. . They performed a 60k service and had a great cup of coffee as well. More

by Kirk J
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Recommend Dealer
Yes

Other Employees Tagged: Michael Pal

Dec 29, 2025

Porsche Sugar Land responded

Thank you, Kirk! We’re glad you had a great experience with your 60K service at Porsche Sugar Land, and that the coffee hit the mark too. We appreciate your visit and look forward to serving you again.

December 24, 2025

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Great service. Allowed me to come in on the day I called. Very friendly staff. More

by tracee0708
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Recommend Dealer
Yes
Dec 26, 2025

Porsche Sugar Land responded

Thank you! We’re glad we could accommodate your visit and that our team made the experience a pleasant one. We appreciate your feedback and your trust in Porsche Sugar Land.

December 24, 2025

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The service department was wonderful, as usual! They communicated with us every step of the way to make sure that we were completely aware of what was going on. They were prompt and kind! More

by latoyamo2010
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Recommend Dealer
Yes

Other Employees Tagged: Willie Gilder

Dec 26, 2025

Porsche Sugar Land responded

Thank you! We’re happy to hear the service team kept you informed and provided the excellent care you’ve come to expect. Your loyalty means a lot to us.

December 19, 2025

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Excellent and timely service provided by my service advisors and supporting staff. Loaner car available for us without delay. Problem resolved. More

by rickoria
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Recommend Dealer
Yes

Other Employees Tagged: Matt Blevins

Dec 26, 2025

Porsche Sugar Land responded

Thank you! We're pleased to hear your issue was resolved efficiently and that the team, including loaner support, delivered timely service. We appreciate your continued trust in Porsche Sugar Land.

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