Lance Snodgrass

This dealership was very helpful and welcoming. Definitely would recommend them! Very good customer service!! Definitely would recommend them! Very good customer service!! More

by MAXINEHANGEL Verified Customer Verified Customer

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I had such a positive experience buying my car, and that's entirely thanks to Lance. He was incredibly kind, patient, and respectful from start to finish. I had plenty of rookie questions, and he never that's entirely thanks to Lance. He was incredibly kind, patient, and respectful from start to finish. I had plenty of rookie questions, and he never once made me feel rushed or uncomfortable. He took the time to explain details clearly, showed me how to navigate the website to find information, and made sure I truly understood everything. He was especially thoughtful during the test drive, knowing it's been nearly 20 years, since I last driven, a new car is warm, jovial personality, really put me at ease. I genuinely appreciated his extended, courtesy, professionalism, and sincere desire to make this a comfortable, positive experience. I couldn't have asked for better service. Car buying to be a long process, and my experience did take several hours, though, was absolutely no fault of the dealership. Through it all Lance was consistently kind, patient, and attentive, always checking in on me and making sure I was comfortable. I truly appreciated his professionalism and kindness from start to finish. I also had a great experience working with Ron in finance. He clearly has a lot of experience and knew exactlu how to keep the process moving smoothly and efficiently. He was relatable, funny, and kind, which made what is often the least enjoyable part about buying a car, feel surprisingly seamless. I really appreciated how easy and straightforward he made everything. More

by LENZGANG Verified Customer Verified Customer

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We always a good experience dealing with Niello Acura. This is our second time and we’ll be back here next time This is our second time and we’ll be back here next time More

by RON.MD82 Verified Customer Verified Customer

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Lance was helpful and able to answer all of our questions. We knew what we were looking for but weren’t clear and Lance helped us find just the right car for our needs. We appreciate his patience questions. We knew what we were looking for but weren’t clear and Lance helped us find just the right car for our needs. We appreciate his patience (we’re senior citizens so we had lot of questions! He was great and we’re very happy with our purchase. More

by ETSANGMASTER Verified Customer Verified Customer

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Acura provides very good customer service and support. Lance has followed up contacting us to see if we have any questions and letting us know we may contact him at anytime with any questions or concerns Lance has followed up contacting us to see if we have any questions and letting us know we may contact him at anytime with any questions or concerns that come up. Our experience with Acura has been terrific, everything from the service department to purchasing a vehicle. The MDX we recently purchased includes lots of wonderful features, which gives driving that luxury feel. More

by DRKOKX21 Verified Customer Verified Customer

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Helpful and overall professional. I do hope next time be more transparent. I was told that there are big discount for 2025 cars, but the first offer is so disappointing. That makes th I do hope next time be more transparent. I was told that there are big discount for 2025 cars, but the first offer is so disappointing. That makes the negotiation harder! More

by PZHANG2 Verified Customer Verified Customer

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We had a great experience working with Lance at Acura Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful guidance. We highly recommend them! More

by ZERLEE92 Verified Customer Verified Customer

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Great and amazing service! They were very welcoming and engaged with us. Will come back here another time! They were very welcoming and engaged with us. Will come back here another time! More

by CHEZLAINE_BARRERO Verified Customer Verified Customer

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Lance and Bryan were awesome! I am so happy that I went to this dealership. I am so happy that I went to this dealership. More

by SPENCERPENROSE Verified Customer Verified Customer

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Buying a vehicle at Niello Acura in Roseville was a great experience. Lance in sales, and Brian as a sales manager, were wonderful to work with. They made a stressful process enjoyable and less stressful. I experience. Lance in sales, and Brian as a sales manager, were wonderful to work with. They made a stressful process enjoyable and less stressful. I actually had fun buying my car! They were very helpful and I never felt pushed. More

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