Lance Snodgrass

I recently purchased a 2017 Nissan Altima from Niello Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air condition Acura. Before taking delivery of the vehicle, I raised two concerns with the sales team: An unusual noise coming from the engine The air conditioning not cooling properly I was assured there were no issues and told I could return the vehicle if any problems persisted. Unfortunately, both issues have continued. I took the car to a certified mechanic, who identified the noise as a faulty engine mount and confirmed the A/C system is not functioning correctly. I returned to Niello Acura hoping they would honor their word and address the problems. Instead, I was told there’s nothing wrong with the car — completely disregarding the mechanic’s findings. I’m extremely disappointed with the lack of accountability and poor after-sale service. I bought this car in good faith, reported the issues before finalizing the purchase, and expected better from a reputable dealership. More

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The guys at Niello Acura were fair, transparent, and worked hard to get me the exact car I wanted. worked hard to get me the exact car I wanted. More

by MVLUND Verified Customer Verified Customer

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Great guys, did a great job getting me everything I wanted at a decent price. wanted at a decent price. More

by SEANA.STIRTZ03 Verified Customer Verified Customer

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Great experience. This is my third car from Lance and this dealership. They made the car buying experience painless. This is my third car from Lance and this dealership. They made the car buying experience painless. More

by JOE CANCHOLA Verified Customer Verified Customer

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This is the third vehicle I have leased from Niello Acura. Lance has been my salesman each time. Lance is helpful, kind and knowledgeable. I never feel pressured to get into something that I am not Acura. Lance has been my salesman each time. Lance is helpful, kind and knowledgeable. I never feel pressured to get into something that I am not ready for and I trust him to guide me to a best fit for my needs . Each lease experience has been pleasant. More

by RKIMBLE0 Verified Customer Verified Customer

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Had a great experience from beginning to end with Jonathan and Lance. I continue to be happy with my car 6 months out. Jonathan and Lance. I continue to be happy with my car 6 months out. More

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This was the easiest car buying experience ever! Everyone was great. I would highly recommend Niello Acura to anyone! Everyone was great. I would highly recommend Niello Acura to anyone! More

by GSMEDSTAD Verified Customer Verified Customer

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Attentive, respectful and willing to come to an agreement. I would do business again with this dealership. agreement. I would do business again with this dealership. More

by RUBYSALAZAR24 Verified Customer Verified Customer

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Lance was very helpful and professional he went above and beyond his job to assist me. beyond his job to assist me. More

by BONITA5150 Verified Customer Verified Customer

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Amazing people, everyone was super nice and they made sure I walked out of there with exactly what I wanted! sure I walked out of there with exactly what I wanted! More

by ALYSSANDRA.TAN829 Verified Customer Verified Customer

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