Lance Smith
Lance Smith at Lithia Hyundai of Reno
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Lance Smith

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
787 Reviews
4.7

787 Reviews

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787 Reviews of Lance Smith

March 29, 2025

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Employee Rating

I’ve bought two cars from this dealership over the last ten years. I’ve had my oil changed and have had excellent service experiences. More

by ALAN.KASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Larry Farrell , Alex Monteu, Attilio Ravo

March 27, 2025

Dealership Rating
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I always have a great experience at this Hyundai. Lance Smith is very professional, friendly, and knowledgeable. More

by GinaPrice
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Mar 28, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Lance and the team at Lithia Hyundai of Reno! We're delighted to know that our professionalism and friendliness made a difference. Looking forward to seeing you again soon!

March 23, 2025

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Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

March 16, 2025

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The service department is always courteous. My car is done in a timely manner. The service team is very efficient. Been coming here for years! They are the best. More

by KRISTA.LANE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

Mar 17, 2025

Lithia Hyundai of Reno responded

Krista, thank you for your loyalty and kind words about our service team at Lithia Hyundai of Reno! We're delighted to know you've had consistently positive experiences with us. Looking forward to serving you in the future!

March 15, 2025

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Dan Dunham (sales) and Lance (service) are great to work with. They are both very kind, helpful, and responsive. More

by reneemlopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Lithia Hyundai of Reno responded

Renee, we're delighted to hear that Dan and Lance provided you with such excellent service at Lithia Hyundai of Reno. Thank you for the kind words!

March 11, 2025

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Employee Rating

Lance Smith was awesome! ! He went above and beyond. Very thorough, kind, responsive and had great follow through. My interaction with the other team members was about avera More

by First time with Lithia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us at Lithia Hyundai of Reno! We're delighted to hear that Lance provided exceptional service and made a positive impression. We appreciate your feedback on the rest of our team, and we'll strive to improve in those areas as well.

March 06, 2025

Dealership Rating
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Great people. Answered all my questions. Washed my car. Great snacks, coffee. Very clean.Very knowledgeable. Met a great lady in the waiting room. Thanks. More

by nancyausano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Lithia Hyundai of Reno responded

Nancy, we're delighted to hear you had such a positive experience at Lithia Hyundai of Reno! Our team is always here to help and make your visit enjoyable. Thanks for the kind words!

March 05, 2025

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Employee Rating

GOOD JOB, GOOD JOB, GOOD JOB, FRIENDLY SERVICE, FRIENDLY SERVICE, GOOD SERVICE, FRIENDLY JOB. LANCE IS THE MAN. 😂😂 More

by jayaverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Lithia Hyundai of Reno responded

Jayaverman, we're delighted to hear that Lance and the team at Lithia Hyundai of Reno provided you with such friendly service! Thanks for sharing your enthusiasm with us.

March 04, 2025

Dealership Rating
Employee Rating

Lance is top notch at his job. He fixed a problem with my car that has been going on for years. Finally, my car is running like a champ. Kudos to Lance and the crew! More

by EMELDAZABALA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Lithia Hyundai of Reno responded

We're delighted to hear that Lance and the team at Lithia Hyundai of Reno were able to resolve your car issue! It's great knowing your vehicle is now running smoothly. Thank you for sharing this fantastic feedback!

February 22, 2025

Dealership Rating
Employee Rating

Prompt, low cost, good communication. Blah blah blah blah blah blah blah blah blah blah More

by johndayharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate you taking the time to provide us with a 5-star rating!

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