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Lance Mitchell
Lance Mitchell at Kyner's Auto Sales, Inc.
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Lance Mitchell

Service Manager

Kyner's Auto Sales, Inc.

2040 Lincoln Way E
Chambersburg, PA 17202

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Lance Mitchell

June 06, 2024

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Employee Rating

They are amazing! I had a budget and they made it happen. Best place by far More

by ethanjames0412
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Bockstie

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Jun 07, 2024

Kyner's Auto Sales, Inc. responded

We are thrilled to hear that we were able to work within your budget and provide you with a fantastic experience! Thanks for choosing Kyner's!

May 31, 2024

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Employee Rating

Problems since we bought it 4,00$ didn't have it a year yet OUT OF POCKET More

by rlryan93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Shawn Haupt, Derek Mann, Dustin Shillingberg , Derek Piper

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Jun 07, 2024

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle in question was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured that the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please feel free to let us know.

Jun 07, 2024

Kyner's Auto Sales, Inc. responded

It is important to note that the vehicle was sold to you As-Is. At the time of purchase, there were no known issues with the van's drivability. We were informed of the transmission issue a month after you purchased the vehicle. Upon inspection, we found that the torque converter had failed and the fluid had burned. We promptly sourced a used transmission, installed it, and returned the vehicle to you in working condition. Eight months later, when you reported that the transmission fluid was leaking, we investigated and discovered a leaky pump seal as the root cause. We replaced the seal and ensured the vehicle was functioning properly before returning it to you. We apologize for any inconvenience these issues may have caused you; however, repair costs are your responsibility when purchasing an as-is vehicle. If you have any more concerns or questions, please let us know.

April 29, 2024

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Employee Rating

I have bought cars here before and will continue to do so! Kyner's a very good place to go if you want a nice, clean car. More

by jjjstrait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haupt, David Plum

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Apr 29, 2024

Kyner's Auto Sales, Inc. responded

Thank you for your continued loyalty and positive feedback regarding your car-buying experience here at Kyner's! We strive to provide our customers with high-quality, clean vehicles and excellent service. We appreciate your business and look forward to assisting you with any future automotive needs you may have. Thanks again for choosing Kyner's!

April 24, 2024

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David was awesome to work with! ! We would definitely be back again for our next purchase!! More

by jessica_gutshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Plum

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Apr 26, 2024

Kyner's Auto Sales, Inc. responded

Thank you for your feedback! We are delighted you had a positive experience working with David here at Kyner's! We strive to provide exceptional service to our customers, and we look forward to assisting you again in the future! Please do not hesitate to reach out with any further questions or needs. Thank you for allowing us to earn your business!

February 06, 2024

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Employee Rating

Recently bought a car from there . Had some problems initially but I can say , they made them right and I’m very happy More

by randmelove1220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Plum

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Feb 09, 2024

Kyner's Auto Sales, Inc. responded

Thanks so much for sharing your experience with us. And thanks for allowing us to make sure we met your expectations!

January 29, 2024

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Employee Rating

I enjoyed workjng with the people at Kyner's Auto Sales because they were kind, informative, and easy to talk with. They did a wonderful job preparing the car which I purchased from them. I hope to visit More

by don83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Plum

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Jan 31, 2024

Kyner's Auto Sales, Inc. responded

It was great to hear that you enjoyed your car-buying experience with us here at Kyner's! We appreciate your detailed review and we look forward to earning your business again in the future!

September 19, 2023

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Employee Rating

everyone was great, very friendly and helpful. We liked Brandon so much we took our daughter back the next day and she bought a jeep also! More

by faubsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Haupt, Michael Bockstie, Kyle Graham , Alex Swope

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Sep 20, 2023

Kyner's Auto Sales, Inc. responded

We sincerely thank you for taking the time to share your experience with Brandon here at Kyner's! We wish you and your daughter many safe, happy miles! On behalf of Brandon & the team, thank you so much for allowing us to earn your business!

May 11, 2023

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Employee Rating

Service was very quick. . got my car in no time. James knew what I was looking for and he delivered! Everyone at the dealership was kind and welcoming. Haven’t had any issues More

by joytreasa0524
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Mann, James Verdier , Derek Piper

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