7 Reviews
Write a Review7 Reviews of Lance Fraumeni
May 02, 2023
I purchased a 2022 Ford Maverick here that had been refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, we refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, were adding anywhere from $5K to $10K over MSRP. Gervais honored MSRP, did not try to tack on any additional dealer options, and made the entire process easy and seamless. More
March 13, 2023
Misleading, horrible communication between sales and finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days, paid for vehicle and after the 4 days, we were told it would be another 3 days before we could take it. No offer of a loaner, when we asked of course there wasn’t any available. And every issue we had they had an excuse instead of a solution. Worst experience at a dealer ever, have had better experiences at a small used car lot than at Garvios Ford. More
Other Employees Tagged: Kevin McCarthy
December 12, 2021
My review is simple.Y'all had not given me any reason My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, th My review is simple. Y'all had not given me any reason not to smile. I honestly believe we all made out in positive ways. This referring to me, the customer, choosing and driving away in a vehicle fitting my needs and desires. Gervais Ford receiving a trade in worth reselling with respect and reliability. Pleasant, caring, comforting employees, from different levels, all worth meeting and speaking with. I will be recommending a visit with y'all whenever the conversation sparks the sense of someone needing something I believe you could provide an answer to. Thanks again for your service, your reliability and most of all, my new friendships. Have a great day Along with a great Christmas if I don't see you before then. Phillip Hall 🙏 More
Other Employees Tagged: Kevin McCarthy , Jim Russell
June 09, 2021
My salesperson Lance did an amazing job getting me the exact car I wanted! Everyone, from financing to the managers did everything the could to help me and answered all my questions. It was a great experi exact car I wanted! Everyone, from financing to the managers did everything the could to help me and answered all my questions. It was a great experience! More
Other Employees Tagged: Ed Donovan , Jimmy Russell