Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 1 mo
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
View more specialties & trainings661 Reviews
Write a Review661 Reviews of Lance Dailey
November 14, 2024
I recently had the pleasure of purchasing a car with the help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lan help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lance's friendly demeanor put me at ease. He greeted me with a warm smile and made me feel welcome, which is something that can really set the tone for the entire experience. What stood out most about Lance was his extensive knowledge of the cars on the lot. He was not only familiar with the specifications and features of each vehicle, but he also took the time to understand my individual needs and preferences. Rather than simply pushing sales pitches, he asked thoughtful questions that helped me articulate what I was looking for. This personalized approach made all the difference, as I felt like I was being guided by someone who truly cared about finding the right match rather than just making a sale. Lance was also incredibly informative, providing clear and detailed explanations of the vehicles I was interested in, as well as insights about their performance, safety ratings, and resale value. He took time to compare different models and explained the pros and cons of each without any pressure. I appreciated his honesty; he never made me feel rushed or overwhelmed, which can often happen during the car-buying process. Communication was another area where Lance excelled. He maintained an open dialogue throughout the entire process, eagerly answering any questions I had and ensuring I felt informed every step of the way. His approachable nature made it easy to communicate, making me feel comfortable voicing any concerns or doubts I might have had. In summary, my experience with Lance as my car salesman was nothing short of exceptional. His knowledge, friendliness, and informative style made the car-buying process enjoyable and stress-free. I walked away not only with a fantastic new vehicle but also with the feeling that I had made a well-informed decision. I highly recommend seeking out Lance if you’re in the market for a car – he is a true asset to the dealership! More
Other Employees Tagged: Myles Bauer, Chris Anderson, Susan Pozniak
November 11, 2024
Lance and his team were a pleasure to work with and made the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. More
Other Employees Tagged: Myles Bauer , Justin was great at instructing us on how the vehicle works.
November 04, 2024
I worked with Lance Dailey on leasing a new MDX and I cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cars inside and out - beyond impressive!), patient, kind and not pushy. I will absolutely recommend Lance to my family and friends, and will certainly be back for our future car needs. Great experience with the rest of the Muller’s team as well as the entire process of getting a new car was quick and easy. Thank you, Lance and team! More
November 03, 2024
I have been going to this dealership for the last few cars and have not been disappointed. That’s why I decided to go with them again for my new one.. stress free and easy to work with.. answered all my cars and have not been disappointed. That’s why I decided to go with them again for my new one.. stress free and easy to work with.. answered all my questions.. gave me a great deal. Highly recommended.. More
Other Employees Tagged: Myles Bauer
October 31, 2024
We bought a 2nd car from Lance in the last 4 months. That should tell you how good of person and salesman Mr. Lance is. Highly recommend him to anyone. That should tell you how good of person and salesman Mr. Lance is. Highly recommend him to anyone. More
Other Employees Tagged: Justin
October 24, 2024
We recently worked with Lance to trade in our TLX and start leasing a 2024 RDX. He was incredible to work with and made the experience really enjoyable! I am usually overwhelmed by the car buying process start leasing a 2024 RDX. He was incredible to work with and made the experience really enjoyable! I am usually overwhelmed by the car buying process, but Lance put us at ease from the very beginning. He truly is an anomaly in the car sales world! His expertise and kindness negated any stress that we felt as he patiently answered all of our questions and guided us through the process. We have worked with Lance once before, and I have (and will continue to) recommend him to everyone I know who’s in the market for a car. More
Other Employees Tagged: Myles Bauer
October 24, 2024
My fiancée and I recently leased a new 2024 RDX from Muller's Woodfield Acura. We worked with Lance who was very knowledgeable of the vehicles we were interested in. He was dedicated to helping us find Muller's Woodfield Acura. We worked with Lance who was very knowledgeable of the vehicles we were interested in. He was dedicated to helping us find the vehicle that was right for us, both in price and comfort. This was our first time leasing a vehicle, and throughout the entire process, Lance was patient with our many questions, understanding of any concerns we may have had, and overall a fantastic individual to work with! He was available whenever we needed, and the ease with which we could converse felt as if we had known him for years. Working with Myles on the financial end was also a breeze. He was helpful, courteous, and made this part of the process feel quick and easy. The entire experience was exceptional, and I highly recommend this dealership and team for anyone looking for a new vehicle! More
Other Employees Tagged: Myles Bauer
October 21, 2024
Our entire experience at Muller's Woodfield Acura was top notch. We did go in knowing what we wanted but everyone during our process was easy going, efficient, and great to deal with. Lance Dailey was a plea notch. We did go in knowing what we wanted but everyone during our process was easy going, efficient, and great to deal with. Lance Dailey was a pleasure as he helped every step of the way and helped educate us on our new vehicle and get the wheels rolling quickly from start to finish. All in all very pleased with everything and we will definitely be doing business with Lance/Muller's Woodfield Acura for years to come. More
Other Employees Tagged: Myles Bauer