Lance Baker
Lance Baker at Burtness Chevrolet, INC.
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Lance Baker

General Manager

Burtness Chevrolet, INC.

802 Genesis Dr
Orfordville, WI 53576

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Lance Baker

January 17, 2025

Dealership Rating
Employee Rating

They are always nice and helpful. Anytime I have my cars in for service. I have been going there for over 25to30 years and i recommend them to anyone More

by Joshua wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Dutcher, Mike Townsend

December 26, 2024

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This is how buying a vehicle should be. Great organization and small town courtesy. Thanks More

by kreins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're so glad to hear that your vehicle purchase experience was everything it should be. We take pride in providing excellent service with that small-town courtesy, and your feedback means a lot to us. We truly appreciate your support and look forward to serving you again in the future!

December 26, 2024

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Employee Rating

I like dealing with Lance he makes the experience pleasant. will buy our next vehicle from him. More

by scott.pate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your kind words! We're so glad to hear that Lance made your experience pleasant. It means a lot to us that you’ll be coming back to him for your next vehicle. We look forward to assisting you again in the future and providing another great experience!

December 20, 2024

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Professional, courteous, knowledgeable, fair pricing. We will be recommending Burtness to family, friends, & strangers! We will definitely check in with them for future vehicle needs. More

by laherman608
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs, Mike Townsend

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you so much for your fantastic feedback! We're so glad to hear that you had a professional and positive experience with us. Your recommendation to family, friends, and strangers means the world to us! We look forward to being your go-to dealership for all your future vehicle needs and appreciate your trust in Burtness.

December 19, 2024

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Professional, courteous, knowledgeable, fair pricing. We would definitely recommend Burtness to friends, family, or strangers! We will contact them for our next vehicle need. More

by laherman608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Kobs, Mike Townsend

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re thrilled to hear that you found our team professional, courteous, knowledgeable, and fair. Your recommendation means a lot to us, and we’re excited to be your first choice for your next vehicle. We look forward to assisting you again in the future!

December 03, 2024

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Excellent service. Had some issues with my radio and internet and they were able to diagnose it and repair in a timely manner. Very friendly staff and the main reason w More

by rvancleve
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Bowditch , The whole service department.

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your kind words! We’re so glad to hear that our team was able to quickly diagnose and repair the issues with your radio and internet. It’s great to know that the friendly service played a role in your decision to choose Burtness. We truly appreciate your trust and look forward to continuing to serve you!

December 01, 2024

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Excellent customer service. Very helpful in all aspects of my visit.I will continue to use for future needs. More

by ricks18thtee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anna Ryan, Chris Jason, Brian Bowditch , Matt Nenneman , Dan Klassy

Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you for your fantastic feedback! We’re so glad to hear that you had an excellent experience with our customer service and that we were able to help with all aspects of your visit. We truly appreciate your trust and look forward to serving you for all your future needs!

November 23, 2024

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Always great service! Very polite dealership! Great communication! Fixes everything the first time around! Very happy with Burtnees! More

by Tadah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you’ve consistently had great service with us and that our team has been polite, communicative, and efficient. It means a lot to us to know you're happy with the care we provide. We truly appreciate your continued trust in Burtness and look forward to serving you again!

October 29, 2024

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Employee Rating

Very friendly, helpful and professional. Great people great service Convenient and helpful Great total experience More

by bothunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Burtness Chevrolet, INC. responded

Thank you so much for your kind feedback! We're thrilled to hear that you had such a positive experience with our friendly, helpful, and professional team. We truly appreciate your support and are so glad we could make your experience convenient and enjoyable. We look forward to serving you again in the future!

October 25, 2024

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Employee Rating

I absolutely LOVE my new 2025 Equinox RS! !!! She’s so pretty!!!! I got the panoramic sunroof (LOVE IT!) and every option available!!!! I’m going to have so much fun in this car!!!! I reached More

by loriberns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Burtness Chevrolet, INC. responded

Wow, Lori and Joe, thank you so much for your amazing review! We’re beyond thrilled that you absolutely love your new 2025 Equinox RS, and we can’t wait to hear about all the fun you have in it! It’s great to hear that Fuzzy took such great care of you, and we're so happy you had a smooth and quick experience. We truly appreciate your loyalty and are honored to be your go-to dealership. We can’t wait to assist you again in the future! Enjoy your beautiful new car and thanks again for your kind words! The Burtness team!"

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