Lana Lee
Lana Lee at Klamath Falls Toyota

Lana Lee

Sales Consultant

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
29 Reviews

I currently have three dogs, a miniature Donkey and a Pygmy goat. I have five awesome grandkids that I adore very much. I enjoy helping people find the right vehicle that fits their needs whenever they need my help. I am also a HUGE Oregon State Beavers Fan!

4.8

29 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

29 Reviews of Lana Lee

November 11, 2024

Dealership Rating
Employee Rating

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

They were very prompt and courteous. I appreciated the service guy showed me the air filter and that it needed replaced. Thank you! More

by PATTIVIEIRA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes

Oct 25, 2024

Klamath Falls Toyota responded

Patti, Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

Dealership Rating
Employee Rating

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Kevin Bicknell, Albert McLing , Joe in service, Levi. In sales

Oct 25, 2024

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 20, 2024

Dealership Rating
Employee Rating

F a ir saleman was great but got bull bar that you bib not have and your toyota did not have have and yiu wanted 480 dollars to put it on what a r I p off. More

by Butchd4585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2024

Klamath Falls Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Klamath Falls Toyota are glad to have you as a customer. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 20, 2024

Dealership Rating
Employee Rating

They'll gladly take your money with a smile. Tell you they'll look into something or simply go ask a mechanic and get right back to you to never even respond. More

by JOSHUA.A8745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tim Boozer

Oct 24, 2024

Klamath Falls Toyota responded

Thank you for providing this feedback, Joshua, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 12, 2024

Dealership Rating
Employee Rating

best service dpt. ever been to. great people very knowlegible will tell friends and neighbors More

by tevataylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 06, 2024

Dealership Rating
Employee Rating

We came late around five on a weekday. Lana was the one accustomed us. And she was Genuine, personal and make me feel relaxed. It took longer than expected and with walked out of the deale More

by Sheng Xu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 04, 2024

Dealership Rating
Employee Rating

Friendly and helpful staff. Experience was pleasant and fairly timely. Would recommend to friends and family. More

by NISE1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Klamath Falls Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

October 04, 2024

Dealership Rating
Employee Rating

I have been buying cars for 40 years. Probably about 14 cars total between me and my wife. THIS BUYING EXPERIENCE WAS THE BEST I HAVE EVER BEEN THROUGH. Vanessa was my guide through the More

by DRLANCET
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Juan Maldonado , Vanessa, Tim, Jeremy

Oct 04, 2024

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Vanessa and our team here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 02, 2024

Dealership Rating
Employee Rating

I received great and fast service when purchasing my new 2024 Corolla. We love the car! More

by LILTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1

Dealership Inventory (264 Vehicles)

used 2022 Toyota Highlander car, priced at $38,299
2022 Toyota Highlander
used
Blueprint exterior
Automatic
All-wheel Drive
new 2024 Toyota Tacoma car, priced at $47,733
2024 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
used 2016 Toyota Tacoma car, priced at $30,723
2016 Toyota Tacoma
used
RED/Red exterior
Automatic
Four-wheel Drive
new 2024 Toyota Tundra car, priced at $58,365
2024 Toyota Tundra
new
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
used 2017 Toyota RAV4 car, priced at $21,849
2017 Toyota RAV4
used
Black Currant Metallic exterior
Automatic
All-wheel Drive
used 2018 Toyota Camry car, priced at $22,278
2018 Toyota Camry
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive