Lamont Saunders | Page 2

Everyone is very professional at the dealership. The loaner car was ready for me. David is a great Service Advisor. The loaner car was ready for me. David is a great Service Advisor. More

by PORTER742 Verified Customer Verified Customer

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Mona was so helpful and professional, she made everything so easy for me, Im very thankful and very happy with my car and with the dealer. so easy for me, Im very thankful and very happy with my car and with the dealer. More

by jonj Verified Customer Verified Customer

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I usually give high marks to the service department but my April 11th visit was not good. I arrived at 11:15am and gave keys to concierge. I was told it would take over two hours to repair the tire proble my April 11th visit was not good. I arrived at 11:15am and gave keys to concierge. I was told it would take over two hours to repair the tire problem the car had. So I was talking with my sales rep for a time as my lease is up soon. I was finished with sales visit at 1:30 and went to the service concierge who said that car was getting cleaned and would be up soon, wait outside. I waited until 2:15 to express my disatisfaction with how long it too to clean and bring my car up. And at that time I noticed I received a text at 12:48 saying my car was ready - no one told me to look for a text, I was told "we will let you know when car is ready". I expected someone to find me or speak to my sales rep to communicate my car was ready. Evidently around 12:30 the service dept tried to contact my rep who was with me outside of shop looking at cars I might be interested in. NO ONE ACTUALLY SPOKE WITH ME OR MY REP SAYING CAR WAS READY. So I waited and waited and waited AT 2:30 The concierge handed me my keys and I asked what happened and he said "...they parked it" I wasted over 1-1/2 hours waiting to see my car which was ready an hour after I got there. This is not service communication and pissed me off. Like I said I thought (past tense) service dept was top notch...but they cannot waste my time and expect good (or average) reviews. I am very disappointed More

by Frankmb Verified Customer Verified Customer

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The 5 stars are due to the efforts & Service of Lamont Saunders I have purchased four MB & Lamont has been outstanding I would consider him friend Thank You Eugene Sarlo Saunders I have purchased four MB & Lamont has been outstanding I would consider him friend Thank You Eugene Sarlo More

by EHSS423 Verified Customer Verified Customer

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Great place to buy car. One of the only places doing it right. Transparency and professionalism on all fronts. One of the only places doing it right. Transparency and professionalism on all fronts. More

by Omar G Verified Customer Verified Customer

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I came in cause im good friends with Tom Shanley , Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from T Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from Tom Shanley and Joe Herman , You wont be disappointed !!!!!!!!!!!!!!!!!!!! More

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Professional, customer centric philosophy, results in Five Star service. Highly qualified people, from sales, to administration to service, make working with Benzel Busch a real pleasure. Five Star service. Highly qualified people, from sales, to administration to service, make working with Benzel Busch a real pleasure. More

by DPHILLIPS22 Verified Customer Verified Customer

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Lamont and team were all great to work with and made the purchase process go smoothly. Will definitely go back and tell my friends and family we found honest good people to purchase from. purchase process go smoothly. Will definitely go back and tell my friends and family we found honest good people to purchase from. More

by nguerrero1 Verified Customer Verified Customer

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Very pleasant experience from beginning to end. Was wonderful working when th everyone at this dealership. Thank you so much. Was wonderful working when th everyone at this dealership. Thank you so much. More

by CHRISJKELLY25 Verified Customer Verified Customer

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Benzel Busch is my car dealer and servicer since 18 years. That says every thing years. That says every thing More

by JIGAR Verified Customer Verified Customer

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