Lamont Hawthorne | Page 3

The team at Indy Honda was extremely attentive, timely, and transparent. They were easy to work with and flexible with my budget goals. and transparent. They were easy to work with and flexible with my budget goals. More

by MBrown0502 Verified Customer Verified Customer

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As a customer service professional with over 10 years of experience as a front line employee for various corporations, I’ve seen some of the best and worst interactions with customers that can make or break experience as a front line employee for various corporations, I’ve seen some of the best and worst interactions with customers that can make or break a business relationship. Prior to stopping by Indy Honda, I traversed the South-side of Indy, hoping to find a reliable car after my life was upended by a car accident that left me in a financial gutter and emotional wreckage. After a series of negative interactions at two prior dealerships back to back in the span of 2 hours, I lost confidence in car shopping and I feared setting foot in another showroom. However, my confidence quickly restored the moment I met Lamont who greeted me with a smile and warmth imbued with a ray of sunshine. Not once did he make me feel undervalued as a customer and it was within that moment, I knew that I could do business with him. Breath-taking is the only word that I can use to describe his level of professionalism, patience, understanding and empathy. He answered all my questions from the moment I set foot on the premises until the grayness of the evening skies could be seen through the windshield of the Honda that I financed. A crisis was turned into an opportunity and his business acumen is an asset to Indy Honda. I will be referring my co-workers to him or anyone who is interested in buying a car. Clearly, he represents the Honda brand and I highly recommended Lamont as your future salesman at Indy Honda. I'm already excited about bringing my car into Indy Honda for oil changes and maintenance visits because Lamont has left a positive impression that resulted in me now becoming a lifelong Honda customer. More

by mitchellocos Verified Customer Verified Customer

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I depend on the service center for all my service needs an questions.At the time of the of the need or they will get back with me as soon as they can. The service center does a great job for me. an questions.At the time of the of the need or they will get back with me as soon as they can. The service center does a great job for me. More

by ODLANDERII Verified Customer Verified Customer

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We were treated nicely by the group. Don't quite agree on a used car to have the added Ziebart and Lo-jack security added to my final cost. This was not an option, mandatory to the consu Don't quite agree on a used car to have the added Ziebart and Lo-jack security added to my final cost. This was not an option, mandatory to the consumer? More

by PEGGYWAT1111 Verified Customer Verified Customer

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The worst experience, worst customer service, and not professional, the car is amazing but the experience suck since day 1 and I didn’t even drive away with the car I wanted because someone sold it after professional, the car is amazing but the experience suck since day 1 and I didn’t even drive away with the car I wanted because someone sold it after booking an appointment with me and no one bother to call me to let me know the situation. More

by ISALGADO051990 Verified Customer Verified Customer

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Amazing people and atmosphere would definitely recommend to anyone looking to buy new or used to anyone looking to buy new or used More

by ALEXCRAFT585 Verified Customer Verified Customer

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Everything was outstanding. From my salesman to the manager to the finance department was a pleasure. See you all soon again for another car. From my salesman to the manager to the finance department was a pleasure. See you all soon again for another car. More

by ANDY.LYTLE08 Verified Customer Verified Customer

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The staff was very friendly and eager to make a deal we both could agree on! both could agree on! More

by JWDOCKINS4 Verified Customer Verified Customer

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I found something wrong with the car I JUST purchased and since I drove it off the lot they won’t even try and fix it! That’s terrible customer service and I will never be going back to them for anything! My since I drove it off the lot they won’t even try and fix it! That’s terrible customer service and I will never be going back to them for anything! My car was even a certified pre-owned! I’m just so upset that they won’t fix it! I really want to just return that car and take my business elsewhere! More

by Lptrainer Verified Customer Verified Customer

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They did a good job to have my car fixed in time. I did have some problems with them not calling me and giving me updates regarding my warranty and what was covered. have some problems with them not calling me and giving me updates regarding my warranty and what was covered. More

by MARGARITASUE7 Verified Customer Verified Customer

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